Greg Galitzine's VoIP Authority Blog #header-left-img {background: url(http://blog.tmcnet.com/blog/greg-galitzine/images/greg-header.jpg);background-repeat:no-repeat;} var img = new Image();if (typeof commenter_id == 'undefined') { var commenter_id = ''; }img.src = "http://blog.tmcnet.com/blog/greg-galitzine/stats.php?u=" + escape(document.location.href) + "&r=" + escape(document.referrer) + "&a=" + commenter_id + "&b=6&t=&i=";  About Me (Full Bio)  Welcome to Greg Galitzine's VoIP Authority Blog Blog The Compelling ROI Benefits of Contact Center Quality and Performance...Sangoma Signaling and Media Gateway (SMG)World’s Largest Voice Authentication Deployment Makes Privacy Protection More Convenient... HomeArchivesTMCnet blogsRich TehraniTom KeatingGreg GalitzineOn Rad's RadarThe ReaderboardUnified CommunicationsThe SIP Invite First CoffeeThe Hyperconnected EnterpriseWireless MobilityCross TalkMonetizing IP CommunicationsCable Content ConnectionOlympics TechnologyGreen BlogVoIP ForumsAbout MeContactChannelsCommunity Sites SunPorch Picks Fonality Contact Center, Saves $100K November 19, 2008 7:56 AM |  0 Comments Fonality today announced a customer win with SunPorch, the Westport, CT-based manufacturer of sunroom kits. SunPorch says they have saved $100,000 by deploying Fonality's PBXtra Call Center solution. The news was announced here, and a case study detailing how SunPorch was able to reap the benefits of using a contact center solution built on open source can be found here.  Technorati Del.icio.us Slashdot Digg Categories: Enterprise, Contact Center, Open Source Tags: Contact center, Fonality, open source Related Entries: Open Source News at ITEXPO - Sep 17, 2008 Fonality Lands $12M in Financing - Sep 04, 2008 More Open Source Action at ITEXPO - Jan 23, 2008 Early Open Source Action at ITEXPO! - Jan 22, 2008 Fonality's FtOCC Certification Hits the Road! - Sep 28, 2007 Fonality's Garrison Speaks to Development Community - May 17, 2007 Astricon Photos (Day 1) - Sep 24, 2008 Outrageous Interactions: Public Voting Begins Today! - Sep 08, 2008 Sangoma Acquires Paraxip - Jul 07, 2008 Digium Hits Milestone - Dec 19, 2007 New TMCnet Blog Serves Up Technology, Recipes November 18, 2008 5:15 PM | 0 Comments One of my favorite things about my job is to give other people the opportunity to reach our audience, be it in the form of a column, or a one-off article, or even a blog. As you may have heard, Rich Tehrani kicked of a new TMCnet program called Blog Aid, whereby unemployed workers can stay in the public eye -- in order to improve their hiring prospects in a tough economy. As Rich wrote: In the last few months, many good marketers, PR people, engineers and others who have been laid off. These potential Blog Aid bloggers have a good deal of quality commentary and information to share which could be very useful to the TMC community of online readers. If you're interested in starting a blog, drop me a line at ggalitzine@tmcnet.com On another, blog related note, one of my favorite new blogs on TMCnet is one that takes two very interesting subjects -- technology and food -- and mashes them up, so to speak. David Byrd, vice president of marketing and sales at SIP Trunking provider BroadVox, has started a blog called SIP and Serve by a Foodie. I strongly recommend you check it out. The blog so far has dealt with the economy, President-elect Obama, SIP Trunking, IP PBXs, the FCC, USF and Net Neutrality, and of course, the twist that makes it interesting: Cioppino, Alligator, Crab Cakes, Grilled Romaine Hearts and more... You see every Monday, David recounts what he has prepared over the preceding weekend, and the resulting blog entries make my mouth water. This is in addition to tech-related blog posts every Wednesday and Friday too. So I guess I'm officially welcoming David to our TMCnet family of bloggers. Welcome aboard David. Now what's for dinner next weekend? TechnoratiDel.icio.usSlashdotDigg Categories: IP Communications, Technology, VoIP Tags: Blog, broadvox, cooking, David Byrd, recipes, SIP, sip trunking, TMCnet Related Entries: Sipera Upgrades Security Appliances - Jun 24, 2008 SIP Trunking Sessions Strike a Chord at ITEXPO - Jan 24, 2008 Objectworld Announces Support for Microsoft's SBS/EBS Solutions - Nov 12, 2008 4G Wireless: My Interview(s) With Carl Ford - Nov 03, 2008 ITEXPO in Full Swing, IP Man Makes his Debut - Sep 17, 2008 Education is Key to Growth of SIP Trunking - Sep 16, 2008 Quintum, Brekeke Offer Joint IP-PBX Solution - Sep 09, 2008 Enterprise SIP Security - Free Webinar! - Sep 08, 2008 Obama Cites Cyber Attack Threat - Jul 17, 2008 Sangoma Acquires Paraxip - Jul 07, 2008 Smule's Ocarina: Number One With a Bullet! November 18, 2008 1:59 PM | 0 Comments  Talk about your hot viral apps! Smule, the developer of the wildly popular Ocarina application for use on Apple's iPhone, today announced that it's jumped to the top of the charts in several Apple App Stores around the world, including the United States, Canada, France, Sweden, Holland, and Spain among others.Available for $0.99, the Smule Ocarina is the first true wind instrument available for the iPhone.Rich Tehrani and I did a recent TMC Newsroom video on the Ocarina application -- feel free to check out that recent video newscast. Apparently users have created over 250 musical scores, which according to the release announcing the success of Smule's Ocarina, include Yesterday, Beethoven's Ode to Joy, Harry Potter Theme, Zelda Theme, Blister in the Sun, Frosty the Snowman, and Amazing Grace. Amazing indeed. TechnoratiDel.icio.usSlashdotDigg Categories: Technology, Wireless, iPhone Tags: App Store, Apple, iPhone, Ocarina, Smule, video Related Entries: iPhone App Store Goes Live; Get Salesforce To Go - Jul 10, 2008 #$%^&* Apple! - Jul 24, 2008 iPhone Shortage Dissipating - Jul 24, 2008 New iPhone Details Available - Jun 09, 2008 Art Rosenberg on UC and the iPhone - Jun 29, 2007 Update on Queueing Up for the iPhone - Jun 29, 2007 Ovum on iPhone... Plus Fighting the Urge - Jun 29, 2007 Will You Wait In Line For Your iPhone? - Jun 28, 2007 Look! Up in the Sky... - Nov 10, 2008 Obama Wins, Internet Rocks - Nov 05, 2008 Mediatrix Releases New VoIP Gateway November 18, 2008 1:47 PM | 0 Comments Just got word that Sherbrooke, Quebec-based Mediatrix has released its latest gateway, the Mediatrix 4102. The latest in the company's line of VoIP gateway products, the 4102 is designed to offer better performance for the growing SOHO and remote office markets.  The device is designed to connect far-flung remote workers to an IP network, allowing for the connection of up to two analog phones and/or fax machines as well as a PC or home router to a broadband modem. According to the announcement, the 4102 comes in two flavors, the 4102 and 4102S. The Mediatrix 4102 is a cost-effective low density product supporting current SIP and MGCP applications and rounds-out the 4100 series of gateways. The 4102 also offers Mediatrix's innovative TAS (Transparent IP Address Sharing) technology and an embedded PPPoE client to allow the PC (or router) connected to the second Ethernet port to have the same public IP address, eliminating the need for private IP addresses or address translations. The 4102 also supports high compression codecs simultaneously on both analog voice ports, saving valuable bandwidth. TechnoratiDel.icio.usSlashdotDigg Categories: Enterprise, IP Communications, VoIP Tags: Gateway, Mediatrix, SOHO, VoIP Related Entries: Texas Instruments Unveils New IP Phone Platform - Nov 13, 2008 MItel Expands UC Portfolio, Adds Telepresence - Nov 10, 2008 AudioCodes Looks to HD VoIP - Nov 03, 2008 Avaya Announces Changes at the Top - Oct 30, 2008 TMC, Ex-VON Team Join Up for 4G Event, Web Site - Oct 30, 2008 Truphone for Blackberry Now in Beta - Oct 28, 2008 Continued Growth for Residential VoIP - Oct 15, 2008 Quintum/NET and Microsoft Connect at ITEXPO - Sep 17, 2008 ITEXPO in Full Swing, IP Man Makes his Debut - Sep 17, 2008 Communications Developer Keynote: Avaya's Lawrence Byrd - Sep 16, 2008 DragonWave Recognized for Wireless Backhaul Success November 17, 2008 2:38 PM | 0 Comments In case you haven't been paying attention, wireless backhaul is a hot space. Tom Keating wrote about it here, among other places. Rich Tehrani has been covering the space too, as evidenced by this blog entry. And Richard Grigonis has covered the space -- in depth -- with a series of articles that can be found here, here, here, and here. Today comes word that DragonWave Inc. a global supplier of high capacity, wireless native Ethernet backhaul solutions has come in at number 133 on Deloitte's 2008 Technology Fast 500, According to the release, "rankings are based on percentage of fiscal year revenue growth over five years, from 2003-2007. DragonWave's growth rate over that period was 1400%." 1,400%! As Adam Sandler would say... "not too shabby"... According to Peter Allen, DragonWave's president and CEO: "Our ability to develop products that meet our customer needs in a timely fashion has allowed us to penetrate new markets and expand our global footprint. Our microwave products are enabling telecommunications service providers to rapidly roll out new services in a cost-effective way. In mobile communications, carriers must quickly expand their networks and provide backhaul connections quickly and cost-effectively. Our products cover the crucial need carriers have in the important middle mile." TechnoratiDel.icio.usSlashdotDigg Categories: 4G, Wireless Tags: Backhaul, DragonWave, wireless Related Entries: From TMCnet to Obama's Transition Team? - Nov 17, 2008 TMC, Ex-VON Team Join Up for 4G Event, Web Site - Oct 30, 2008 VoIP in the Skies is a Social Concern - Sep 14, 2008 America for Sale? - Jul 15, 2008 FCC Answers to Congress - Apr 15, 2008 FCC Answers to Congress - Apr 15, 2008 VZW Offers Unlimited Web, E-Mail for Smartphone Users - Apr 14, 2008 Industry Players Agree on LTE Licenses - Apr 14, 2008 Level 3's DeLong Discusses Backhaul - Apr 01, 2008 Qualcomm Drops Another Battle in Nokia Patent War - Mar 03, 2008 From TMCnet to Obama's Transition Team? November 17, 2008 1:46 PM | 0 Comments Erstwhile feature columnist Tom Wheeler is said to be joining president-elect Barack Obama's transition team, together with former FCC Chair Reed Hundt. Wheeler, who was once president of the National Cable Telecommunications Association (NCTA) is reportedly joining the transition team as a member of its agency review working group. Wheeler was also the chief of the Cellular Telecommunications & Internet Association (CTIA). The columns he wrote for TMCnet, under the heading Wireless Musings, are archived here. TechnoratiDel.icio.usSlashdotDigg Categories: Mobility, Technology Tags: Barack Obama, Tom Wheeler, wireless Related Entries: DragonWave Recognized for Wireless Backhaul Success - Nov 17, 2008 TMC, Ex-VON Team Join Up for 4G Event, Web Site - Oct 30, 2008 VoIP in the Skies is a Social Concern - Sep 14, 2008 America for Sale? - Jul 15, 2008 FCC Answers to Congress - Apr 15, 2008 FCC Answers to Congress - Apr 15, 2008 VZW Offers Unlimited Web, E-Mail for Smartphone Users - Apr 14, 2008 Industry Players Agree on LTE Licenses - Apr 14, 2008 Qualcomm Drops Another Battle in Nokia Patent War - Mar 03, 2008 Death of the All You Can Eat Internet (continued) - Jan 22, 2008 NEC, Premier Purchasing to Serve Healthcare Market November 17, 2008 1:34 PM | 0 Comments NEC Unified Solutions has announced an agreement with Premier Purchasing Partners whereby Premier will offer NEC's UNIVERGE 360 IP telephony solutions to more than 2,000 hospitals and over 50,000 healthcare provider members of the Premier healthcare alliance. NEC will leverage its communications tools, applications and services to unify business communications for members of the Premier healthcare alliance. Back at the end of July, when I visited NEC, they spoke to me of increased traction in the hospitality and healthcare verticals. TechnoratiDel.icio.usSlashdotDigg Categories: Healthcare, Unified Communications Tags: healthcare, NEC, Resellers, Unified Communications Related Entries: NEC Visit -- Dallas, TX - Aug 01, 2008 Objectworld Announces Support for Microsoft's SBS/EBS Solutions - Nov 12, 2008 MItel Expands UC Portfolio, Adds Telepresence - Nov 10, 2008 Avaya Announces Changes at the Top - Oct 30, 2008 Rich Does Wall Street; Nortel Does Hospitality - Oct 28, 2008 Communications Developer Keynote: Avaya's Lawrence Byrd - Sep 16, 2008 Dallas is Sizzling! - Jul 28, 2008 Aspect Strikes Bluenote - Jul 09, 2008 Sipera Upgrades Security Appliances - Jun 24, 2008 IP to Sizzle in Dallas This July - Jun 04, 2008 Spracht Marries Quality, Design November 13, 2008 1:19 AM | 0 Comments It's not every day you meet with a company and think, "...this may be the next Bose or the next Herman Miller, or the next Apple..." I'm talking of course about companies whose claim to fame is not only offering quality products but also the close attention they pay to the design process to produce a lasting product experience. I met such a company recently, that produces the Aura Mobile BT, a speakerphone that is equally at home broadcasting a Skype-based phone call next to a laptop, or attached to the visor of your car cruising down the boulevard while you carry on a hands-free conversation. Spracht is the acoustic division of parent company ODI, an OEM provider of digital imaging, acoustics, LCD image display, and other consumer electronics. Founded in 1993, Silicon Valley based ODI has developed popular products, such as the Connectix Quickcam, for both Fortune 100 companies and technology notables such as Palm and Kensington. I met Trace Williams, vice president of sales and marketing at Spracht who gave me some background on the company and also talked up a brand-new device that is expected to be launched in the next couple of weeks. First, we discussed the Aura Mobile BT a full-duplex speakerphone featuring dual 3W speakers, and echo and noise cancellation, powered by the patented SoundClear™ Digital Signal Processing (DSP) chip. The device offers eight hours of talk time and can connect up to eight profiles to each device. The company also offers the Aura SOHO, a conference call device that can be used in an analog phone environment, or converted with the simple swap of a module to operate with digital PBXs, and soon will offer a wireless option as well. The Aura SOHO is designed for conference rooms ranging up to 20' x 40' when utilizing expandable microphones. Spracht is offering the solutions through multiple channels, including Dell, Amazon.com, Best Buy, Fry's and telecom distributors such as Synnex, NTD, and others. TechnoratiDel.icio.usSlashdotDigg Categories: Enterprise, IP Communications, Mobility, Unified Communications, VoIP Tags: design, Skype, speakerphone, Spracht Related Entries: Skype & Asterisk - Sep 25, 2008 Live Video Streaming; Skype: VoIP Is Dead Keynote at ITEXPO - Sep 16, 2008 Vapps Rebranding Hi-Def Conferencing Service - May 19, 2008 Skype 's PSP Plans Hit Speedbump - Jan 23, 2008 Social VoIP-Working? - Oct 16, 2007 Zennstrom Out as CEO of Skype - Oct 01, 2007 Paul Amery on Skype Extra News - Apr 27, 2007 Texas Instruments Unveils New IP Phone Platform November 13, 2008 12:11 AM | 0 Comments Earlier this week, Texas Instruments introduced their latest IP phone development platform that's designed to allow IP phone manufacturers to create solutions that will offer a truly feature rich experience to end users. I was fortunate to meet TI's Kim Devlin-Allen who heads up the company's business development efforts for CPE VoIP Communications Infrastructure and Voice DSP Systems to discuss the latest news. Devlin-Allen told me that the latest offering from TI - the TNETV107x family -- is designed to allow developers to build solutions to serve the full range of clients, from entry level IP desk sets to fully featured executive IP phones. She explained that the new platform will include the TMS320C64x series digital signal processors and will allow developers to leverage a wide range of TI's silicon and software solutions to create their IP devices. Developers can also take advantage of TI's OMAP technology for ultra low power and amazing graphics capabilities to give their customers more options. One of the things driving developers to design more fully featured phones is the fact that a younger generation of employees entering the workforce are demanding all the bells and whistles of unified communications and a platform that would allow them to access all the features and applications they need to be more productive. The chips will be available in the first half of next year. Texas Instruments also announced a new customer that is leveraging TI's TNETV1055 platform to develop a high-definition voice IP phone. TI announced the Yealink Network Technology has designed the SIP-T28 to support the wideband codec G.722. The phone is described as a "stylish 6-line IP phone featuring 16 programmable function keys, four soft keys, an XML screen, SMS language customization and 'groupable' enterprise phone books, among other features." TechnoratiDel.icio.usSlashdotDigg Categories: Development tools, VoIP Tags: developers, IP Phone, Kim Devlin-Allen, Texas Instruments, VoIP Related Entries: AudioCodes Looks to HD VoIP - Nov 03, 2008 Aastra Makes Headlines at ITEXPO - Sep 16, 2008 Mediatrix Releases New VoIP Gateway - Nov 18, 2008 MItel Expands UC Portfolio, Adds Telepresence - Nov 10, 2008 Avaya Announces Changes at the Top - Oct 30, 2008 TMC, Ex-VON Team Join Up for 4G Event, Web Site - Oct 30, 2008 Truphone for Blackberry Now in Beta - Oct 28, 2008 Continued Growth for Residential VoIP - Oct 15, 2008 Skype & Asterisk - Sep 25, 2008 Quintum/NET and Microsoft Connect at ITEXPO - Sep 17, 2008 Objectworld Announces Support for Microsoft's SBS/EBS Solutions November 12, 2008 11:57 AM | 0 Comments Yesterday I met with David Schenkel, the CTO of Ottawa-based Objectworld, and we discussed the company's announcement of support for Microsoft's Windows Small Business Server 2008 and Windows Essential Business Server 2008. The gist of the announcement is that it is now much simpler for Objectworld's customers and partners to leverage the productivity enhancing features of VoIP and unified communications and integrate these applications into their IT infrastructure. The new solution is reportedly quick and simple to deploy and allows businesses to save money by simplifying moves adds, and changes and making it easy to create call flows, notifications, and more. Schenkel illustrated how simple it was to create call flows by creating a simple IVR application on the fly. The solution leverages Objectworld's library of "elements" which via simple drag and drop combine to create a complete call flow. My colleague, TMCnet's Michael Dinan, has a great interview with ObjectWorld's director of marketing and sales, Vincent Guihan, in which they speak about the relative popularity of the solution's SIP telephony edition and the value of providing Objectworld UC Server as a hosted environment. TechnoratiDel.icio.usSlashdotDigg Categories: Enterprise, IP Communications, Unified Communications, VoIP Tags: Microsoft, Objectworld, TMCnet, Unified Communications Related Entries: More Thoughts on Microsoft's OCS - Oct 22, 2007 Lots of Microsoft News - Oct 16, 2007 Microsoft OCS Launch Day - Oct 16, 2007 Nortel Looking Forward to Microsoft OCS Launch - Oct 13, 2007 New TMCnet Blog Serves Up Technology, Recipes - Nov 18, 2008 NEC, Premier Purchasing to Serve Healthcare Market - Nov 17, 2008 MItel Expands UC Portfolio, Adds Telepresence - Nov 10, 2008 4G Wireless: My Interview(s) With Carl Ford - Nov 03, 2008 Avaya Announces Changes at the Top - Oct 30, 2008 Rich Does Wall Street; Nortel Does Hospitality - Oct 28, 2008 Meetings Galore November 12, 2008 2:24 AM | 0 Comments Trade shows serve as a wonderful opportunity to meet with a large number of companies and individuals in a very condensed time frame. Today I got to meet with a rather large and diverse group of companies operating in the IP Communications space. First among today's meetings was a visit with Todd Woodstra, vice president of unified communications and emerging markets for SpinVox, the voicemail to text company. SpinVox captures spoken messages and converts them into text. It then delivers these messages via e-mail. On Tuesday, SpinVox announced that they were playing a major part in Avaya's new Speech to Text solution, along with Mutare Software's EVM gateway. SpinVox provides the core recognition technology that provides the conversion of the voicemail file to text. According to Woodstra, SpinVox is only company in this space that can provide the needed scalability to yield a successful solution. To drive the point home, he told me that SpinVox is already deployed at 13 carriers spanning 5 continents. The service bridges silos of audio files into text and makes those files actionable and searchable, which empowers end users. I look forward to trialing the SpinVox solution shortly. Yesterday I wrote about Mitel and how they were getting into the Telepresence space in addition to offering an upgraded suite of Unified Communications solutions. Today I spoke with Mitel's Kevin Johnson, director of analyst and consultant relations, who shared more details about the company's announcement. In addition to the telepresence portion of the announcement, Johnson spoke of several upgrades including a revamped UC desktop client for users (Mitel Unified Communicator) and extended mobile integrations for Windows Mobile and Nokia devices and a similar integration on Blackberry devices, which enable mobile users to access PBX functionality when on the go. Johnson touched on the economy and mentioned that in these trying economic times, UC solutions must offer fast, well defined payback to be seriously considered. Johnson said Mitel offers UC Solutions "for the real world" -- marketing speak that underscores the company's pragmatic approach to marketing products and benefits to the real world. I also met with Mike Storella and Michael Knieling of snom, who were excited with the launch of their latest desk phone, the snom 820. The new 820 phone includes snom's foray into the wideband audio space, and features the company's klarVOICE technology. Other features include an HD display, WiFi functionality which offers a way to deploy the phone quickly without having to draw a wire to the desk, secure VoIP with SRTP and TLS as well as all the usual standard advanced business-class calling features one expects on a device of this quality. Storella mentioned that the phone was competitively priced, and that he has high hopes for this new line. According to Storella, the new phone has a faster processor, more memory, and can support other applications moving forward. Moving on to a visit with Sprint to discuss their fixed mobile convergence solutions, I met with Dan Johnson, manager of voice services at Sprint. Sprint had earlier announced its latest Wireless Integration with Cisco's Unified Communications Manager. This integrated mobility solution is designed to deliver fixed mobile convergence to businesses on Sprint's Now Network. Johnson walked me through a demonstration of the solution, and I must say the demo was flawless. Dialing from a mobile device I rang a desk phone, which Johnson then seamlessly transferred to a Blackberry -- and back again -- with absolutely no interruption. Sprint also has an offering designed to work with Avaya's unified communications solutions and is in talks with yet a third manufacturer for use with their system. As they say, watch this space. U4EA delivers solutions that include its Multi-Service Business Gateways (MSBG) that are designed to enable affordable UC solutions for the SOHO, SMB and geographically dispersed enterprises. U4EA's devices combine routing, switching, VoIP, session control, call admission control, security and, most importantly, QoS for managing unified communications at the WAN/LAN boundary. The big news this week was that U4EA became a Platinum Member of Polycom's ARENA partner ecosystem program. According to Jim Burton, CEO of CT Link and Co-founder of UCStrategies.com, "Vendors like U4EA and Polycom can help bring it all together in an integrated platform. Unified communications by definition needs to be an integrated solution, especially for SMBs, so combining Polycom's platform of voice and video devices with U4EA's integrated boundary device with its strong QoS can be a big piece of the integrated solution." Later, I had the opportunity to meet with ShoreTel's director of product marketing Jeff Ridley who told me about the new ShoreTel Converged Conferencing 7.1 solution, which works with the ShoreTel 8.1 Call Manager. The solution allows users to quickly host meet-me audio and Web conferences, chat securely via IM, and instantly share documents. All this can be done with a single mouse click from the same interface they use for voice communications. The solution allows users to schedule one-time, recurring and reservation-less conferences, which greatly increases the flexibility to add and employ conferencing tools as needed during a call. Regarding the economy, Ridley believes that companies are approaching purchases with increased caution these days. He pointed out that often the purchasing decision comes down to TCO, with companies scrutinizing more than just the acquisition costs. Regardless of the economy, Ridley believes that business is driven by change and customers are driven by events unique to them. For ShoreTel's part, he says that there are two things they focus on: Trying to continue to make the user experience easy and helping to make unified communications more accessible to people. Due to time constraints I was not able to get a demo of the latest ShoreTel system. For that, I look forward to tomorrow. And tomorrow will bring part II of my recap of today's meetings. TechnoratiDel.icio.usSlashdotDigg Categories: Enterprise, IP Communications, Mobility, Service Provider, Unified Communications, Video, VoIP Tags: Mitel, ShoreTel, snom, SpinVox, Sprint, Trade Show, U4EA Related Entries: In Town for ITEXPO - Sep 14, 2008 Action-Packed Week (Part 1) - Aug 22, 2008 America for Sale? - Jul 15, 2008 IntelePeer Secures $18 Million in Third Round November 12, 2008 12:12 AM | 0 Comments VantagePoint Venture Partners of San Bruno, California has led an $18 million dollar round of financing of IntelePeer Inc. This was the company's third round of financing. All things being equal, it's fair to say that it's no small feat to attract such a significant amount in such an uncertain economic climate. IntelePeer will use the funds to continue their expansion plans, increase their global presence and support continued growth of their hosted voice 2.0 and rich media technologies. According to Bill Harding, VantagePoint managing director, and the newest member of the IntelePeer Board of Directors, "IntelePeer is uniquely positioned with its game-changing strategy to address the need to reduce operational costs with an innovative hosted Voice 2.0 applications platform and carrier-class voice peering infrastructure." Congratulations to the entire team at IntelePeer. TechnoratiDel.icio.usSlashdotDigg Categories: Business, IP Communications, VoIP Tags: funding, IntelePeer, venture capital Related Entries: MItel Expands UC Portfolio, Adds Telepresence November 10, 2008 12:28 PM | 0 Comments Mitel has unveiled some new twists to its Unified Communications portfolio including a brand-new telepresence platform, which will be commercially available in Q109. Mitel's TeleCollaboration Solution is designed to improve the telepresence experience with enhanced collaboration capabilities including desktop sharing and recording for a 'better-than-live' interaction. Mitel is also introducing several new UC clients that are tailored to different worker needs, including: Mitel Unified Communicator (UC) Express - a desktop UC client that provides productivity enhancements like click-to-call, incoming caller ID pop-up, call history, speed calls list, plus personal and corporate directory integration with public IM presence engines. Mitel Unified Communicator (UC) Advanced - a comprehensive client that integrates presence and availability, secure IM, audio conferencing and video and data collaboration. Mitel UC Advanced provides simplified access to commonly used Mitel and third-party applications via a 'launchpad' designed to enhance productivity. UC Advanced integrates with Microsoft applications (Exchange, Outlook, Active Directory, Office, and Internet Explorer) and IBM Lotus (Notes) while providing an open API to enable tailored integration into business process software like salesforce.com and Microsoft CRM. Mitel Unified Communicator (UC) Mobile - makes it easier for customers and colleagues to reach employees by providing a single number and single mailbox regardless of the device being used. Mobile calls can be placed over the enterprise network to minimize long distance charges. In addition, users can transfer calls between their mobile and desk phones reducing cellular minutes. Mobile operating systems now supported include Windows Mobile, Symbian (Nokia), and RIM BlackBerry. TechnoratiDel.icio.usSlashdotDigg Categories: Enterprise, IP Communications, Mobility, Unified Communications, Video, VoIP Tags: enterprise, mitel, telepresence, Unified Communications, VoIP Related Entries: NEC Visit -- Dallas, TX - Aug 01, 2008 Avaya Announces Changes at the Top - Oct 30, 2008 Communications Developer Keynote: Avaya's Lawrence Byrd - Sep 16, 2008 Aspect Strikes Bluenote - Jul 09, 2008 Microsoft OCS Launch Day - Oct 16, 2007 Broadsoft Connections: Guy Kawasaki and Microsoft’s OCS? - Oct 15, 2007 Mediatrix Releases New VoIP Gateway - Nov 18, 2008 NEC, Premier Purchasing to Serve Healthcare Market - Nov 17, 2008 Texas Instruments Unveils New IP Phone Platform - Nov 13, 2008 Objectworld Announces Support for Microsoft's SBS/EBS Solutions - Nov 12, 2008 Look! Up in the Sky... November 10, 2008 12:16 PM | 0 Comments  It's such a cliché, but I can't help myself.  It's my first Internet experience at 36,000 feet. I sent an e-mail to my brother in law: "You'll never guess where I am right now..." I remember those in-flight phones too, back in the day. Yes I called my folks the first time I was able to call from on high... In any event... I can finally say I've blogged from 38,000 feet.American Airlines. GoGo Wireless. Blazing fast speeds. 25% off coupon... No complaints. I'm heading to out to VoiceCon, where I've lined up a bunch of meetings over the course of the week. I'll try to post stories of what I see at the show as fast as I can, but plans call for meeting with as many companies as possible, so there's scarce downtime during the event for blog posts. One thing I plan to do is keep up with the TMCnewsroom and the daily video news broadcasts. You can too, just by bookmarking this link. That's it for now... TechnoratiDel.icio.usSlashdotDigg Categories: Mobility, Personal, Video Tags: travel, video, wifi Related Entries: Smule's Ocarina: Number One With a Bullet! - Nov 18, 2008 Obama Wins, Internet Rocks - Nov 05, 2008 4G Wireless: My Interview(s) With Carl Ford - Nov 03, 2008 Logitech Dials Up SightSpeed - Oct 29, 2008 Live Video Streaming; Skype: VoIP Is Dead Keynote at ITEXPO - Sep 16, 2008 WiFi Heads Out to Sea - Jun 25, 2008 WiFi Takes to the Skies - Jun 25, 2008 WiFi Hits the Open Road - Jun 25, 2008 EXPO Time Again! - Jan 18, 2008 The Future is Video - Sep 12, 2007 Obama Wins, Internet Rocks November 5, 2008 2:50 PM | 0 Comments TMCnet's Jessica Kostek has an interesting story on how the election and post-election reaction played out on the Internet last night. I actually stepped away from my keyboard around 10:15 pm last night (ET) and watched the results play out on the TV screen in my living room. Yesterday's historic election produced record turnout, and voters elected the first African-American president in Barack Obama. In his acceptance speech, Obama spoke of delivering on his promise of change but recognized that he and his administration will face enormous challenges from a painful economic crisis and wars in Iraq and Afghanistan. Obama's victory led the Democratic party to a sweeping victory that will see them hold majorities in both houses of Congress. With that kind of clout, it will be interesting to see what an Obama presidency means for telecommunications and for technology in general. There are a number of important issues on the table, from patent and trade issues to net neutrality to a proposed expansion of H1-B visa rules -- all issues whose effects will be felt in Silicon Valley and beyond. First up, Obama needs to decide who his CTO will be. When he launched his bid for the presidency, Obama spoke of the need to create a cabinet-level position -- a national chief technology officer -- who would seek to create more jobs through technology. We'll see how this all plays out. Be sure to check back often to TMCnet to stay up to date with all the latest news and opinion. And check out our new video archive, featuring daily news in the form of the TMC Newsroom as well as video interviews featuring the industry's leading movers and shakers. TechnoratiDel.icio.usSlashdotDigg Categories: IP Communications, Video, VoIP Tags: election, Internet, Obama, video Related Entries: Smule's Ocarina: Number One With a Bullet! - Nov 18, 2008 Look! Up in the Sky... - Nov 10, 2008 4G Wireless: My Interview(s) With Carl Ford - Nov 03, 2008 Logitech Dials Up SightSpeed - Oct 29, 2008 Live Video Streaming; Skype: VoIP Is Dead Keynote at ITEXPO - Sep 16, 2008 Obama Cites Cyber Attack Threat - Jul 17, 2008 Patch That Browser! - Jul 02, 2008 The Future is Video - Sep 12, 2007 Top 8 Trends Shaping the Customer Service Experience - Jul 12, 2007 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 80 Next Search this blog: Recent Entries SunPorch Picks Fonality Contact Center, Saves $100K New TMCnet Blog Serves Up Technology, Recipes Smule's Ocarina: Number One With a Bullet! Mediatrix Releases New VoIP Gateway DragonWave Recognized for Wireless Backhaul Success From TMCnet to Obama's Transition Team? NEC, Premier Purchasing to Serve Healthcare Market Spracht Marries Quality, Design Texas Instruments Unveils New IP Phone Platform Objectworld Announces Support for Microsoft's SBS/EBS Solutions Meetings Galore IntelePeer Secures $18 Million in Third Round Subscribe to Blog Recent Comments Dominick A. Leone: I am a prospective client of Sales Force.com, and an read more Ron: I just purchased an 7100 system. The one good thing read more Stephen Joos: Quite a disappointing game, but the mobile donation part was read more xtravesti.com: Good article..We recently installed this product the first part of read more investment: thank you so much.My favoriye technology is HD.Lifesize is good. read more Estetik: rn a product when there is no documentation to explain read more araba kiralama: Some good comments, to a very interesting post, that goes read more prefabrik: I was sold on all the fancy brochures promising that read more iyinet webmaster forumu seo yarismasi: First,I think samsung's products are high quality.But every product is read more Benjamin Wright: Greg: Cybernetic systems like these goggles will raise interesting legal read more Categories 4G (3) Business (5) Contact Center (6) Development tools (1) Enterprise (20) Environment (1) Healthcare (2) Home Networking (1) IP Communications (35) ITEXPO (22) LTE (1) Legal (2) Mobility (55) Open Source (14) Personal (8) Research (2) Robotics (6) Security (2) Service Provider (5) Technology (30) Unified Communications (22) Video (9) VoIP (59) WiMAX (4) Wireless (2) iPhone (1) Tag Cloud acquisition Apple developers digium FCC Fonality google iPhone ITEXPO Microsoft mobility open source SIP Skype TMC TMCnet Unified Communications video VoIP wireless  Subscribe to this blog's feed Blogroll Rich Tehrani Tom Keating Recent Assets         Archives 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov 2007 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2006 Jan Feb Mar Apr Jun Jul Aug Sep Oct Nov Dec 2005 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2004 May Jun Jul Aug Sep Oct Nov Dec 2003 Jun Around TMCnet BlogsCommunications and Technology Blog - Tehrani.com:T-Mobile Cameo Photo Frame a Great IdeaCross Talk:Special Invitation - Microsoft Response Point Free Webseminar SeriesFirst Coffee:Symphony Metreo, Belkin's Switch to Mac, Avaya, Coordimax GetsGreg Galitzine's VoIP Authority Blog:SunPorch Picks Fonality Contact Center, Saves $100KOn Rad's Radar?:DISH Get's DRMVoIP & Gadgets Blog:Vudu Does HD VOD Big TimeCommunications and Technology Blog - Tehrani.com:Should People Out Of Work Get Free Wireless Service?First Coffee:Oulu's Wi-Max Network, APAC Award, Farelogix's Hawkeye, Adam andGreg Galitzine's VoIP Authority Blog:New TMCnet Blog Serves Up Technology, RecipesVoIP & Gadgets Blog:HP Debuts First Multi-touch Notebook -- Yes HP, NotLatest WhitepapersOutsourcing Customer Service A Smart Strategy in Need of RefinementDo You Know What I Want? Personalizing Every CallThe New New Thing: Hybrid Deployments for SpeechThe Call You Want to Get. Interactive Outbound Speech Changes Everything.Survey Do's & Don'tsSix Steps for Successful SurveysBuilding Respondent Panels From Online CommunitiesSo You Want to Build An Online CommunityWireless Peering: How a global community of interest protects profitsMapping the World of Advanced TelecommunicationsTMCnet VideosTMC Newsroom With Jessica Kostek - 11/19/08TMC Newsroom With Lorna Lyle - 11/18/08Rich Announces Blog AidTMCnet Blogs: URLfan RankingStupid iPhone Tricks: Smules OcarinaIs Microsoft Saved by Zero Too?AA’sMobile Phone Barcode Check-InA Silver Lining in the Form of Funding?TMC Newsroom With Jessica Kostek - 11/14/08TMC Newsroom With Lorna Lyle - 11/13/08 Technology Marketing Corporation, One Technology Plaza, Norwalk, CT 06854 USA Ph: 800-243-6002, 203-852-6800; Fx: 203-853-2845 General comments: tmc@tmcnet.com. Comments about this site: webmaster@tmcnet.com. 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