| Trillium_Digital_Systems,_Inc_ We provide Communications SoftwareTM solutions for telephony, Intelligent Network, Internet, wireless, & broadband networks. Technologies include SS7, atm, ip, wireless, isdn, frame relay, V5 and |
| Vaisto_S_A_ Develops and distributes software for the management of telecommunications equipment, network and services. |
| Verso_Technologies,_Inc_ Provides integrated hardware and software solution which enables telecommunications service providers to rapidly deploy voice, fax and data services over internet protocol networks. (Nasdaq: CLRN). |
| VideoCrunchTM Suppliers of low bit rate voice coders to H.263 standard. |
| Visual_Wireless Offers solutions and services in the revenue assurance area, including fraud management, interconnect, data wdrehousing and data mining. |
| Zipwise Zip code databases, maps, online lookups, dealer locators, and other geographic data products. |
| Advanced_Colocation_Services Provider of colocation services with facility providers including Hurricane Electric, Level 3 and Equinix in the United States and Europe. |
| Colocation_Explained Overview about the term colocation. |
| Colocation_Search_&_Datacenter_Forum Forum board dedicated to topics regarding colocation and datacenter information. |
| Co-location_versus_Dedicated_Web_Hosting Discusses the pros and cons of choosing either co-location hosting or dedicated web hosting. |
| Co-Location_com Wholesaler of Level(3) colocation and bandwidth services worldwide. |
| ColocationConnect_Colocation_Directory Find a datacenter facility using the free colocation directory guide in cities across the United States, Canada, the United Kingdom and Australia. |
| ColoSource_com Colocation directory around the world. |
| Alden_Systems,_Inc_ A Birmingham, Alabama-based software company specializing in the creation of asset management software and the provision of process-driven services for the telecommunications industry. |
| Analysys Online subscription services, strategic briefing reports, consultancy and conferences for the telecoms industry |
| Avaya_PBX_Administration_Guide Information and troubleshooting guide for administering or building Avaya systems. Event errors and error codes explained. |
| BCMguy_com Norstar specialist, supporting traditional voice, converged and pure VoIP telephone systems. Omaha |
| Blacksburg_Electronic_Village_-_Technical_Reports A series of technical and research reports about BEV and municipal broadband network issues. |
| BTL_Communications_UK UK based voice and data communication consultancy, offering solutions on voice and data communications issues from VPN DSL networks to voice recording. |
| Caller_ID_FAQ Detailed information on Caller ID, explaining the hardware and software requirements, and reviewing dozens of Caller ID programs. Includes hints and tools for those developing their own software. |
| Canarie An organization dedicated to the research and implementation of advanced broadband telecommunication networks and applications that stimulate economic growth and increase Canada's international compet |
| Columbia_Institute_for_Tele-Information_(CITI) University-based research center focusing on strategy, management and policy issues in telecommunications and computing. |
| The_Commonwealth_Government_and_Business_Guide_to_ICT The Commonwealth Government & Business Guide to Information and Communication Technology is a resource of information about ICT in the Commonwealth for use by Government Ministers, Regulators, Uti |
| Communications_Standards_Review Reports on US and international telecommunications standards meetings for multimedia and wireline access technologies. |
| Converging_Industries_Research_Foundation_(CIRF) Policy research papers on infrastructure deployment and the convergence of the telecommunications, Internet, wireless, cable TV, broadcast, and satellite industries. Site includes results from a fibe |
| Data_Center_Exchange Database of data centers, colocation facilities and telecomunications sites with space available for sale or lease. Compare specifications for power, connectivity, and space. |
| Economic_TeleDevelopment_Forum Specializing in telecommunications infrastructure investment and community economic development public policy. |
| FCC_Geographic_Resources FCC regulated telecommunications geographic licensing data, market boundaries, antennae locations and other relevant information. |
| FindLaw_-_Communications_Law_and_Regulation This summary outlines many of the basic issues confronting telecommunications law practitioners. |
| Glossary_of_Telecommunications_Terms Glossary of terms and abbreviations used in the telecommunications industry. |
| Internet_Telecom_Project A small group dedicated to the dissemination and discussion of reliable telecommunications information. The Project is not involved in advocacy, lobbying, or representation. |
| McGraw-Hill_AccessTelecom Telecommunication resource site featuring a telecom dictionary, articles and commentary by McGraw-Hill authors, sample chapters from forthcoming books, and links to other industry resources. |
| National_Telecommunications_And_Information_Administration US President's principal adviser on telecommunications and information policy. |
| PBX_Info Information on PBX and other Telecom systems, including Voicemail, VoIP and Unified Messaging. |
| Phillips_International,_Inc_ Phillips provides a wide range of information products and services for both consumer and business-to-business telecommunication markets. They maintain a number of internet business and telecommunicat |
| Private_Line Informative and detailed articles on the telecommunications and wireless industries, with a large section covering the history of telephone networks. |
| The_Progress_&_Freedom_Foundation A think tank devoted to the study of the digital revolution. Studies, papers, and reports on e-commerce, telecommunications, and energy. Generally supports deregulation and free market in telecommunic |
| Sam\'s_Tech_Page Information regarding the Telecommunications Industry such as Central Office, ISDN, DSL, VoIP and more |
| sc5m_com Service provider for vendors and users of telecommunications networks. |
| SMi_Conferences Linking business with information through the delivery of quality business information services. |
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Telecorp Products Announces MCCS:
For over 22 years Telecorp Products, Inc has tailored communications solutions to fit specific call center needs for multiple PBX types. Components of Telecorp include: Call Center Software: including historical reporting—important to identify long-term trends and assess historical performance of both ACD queues and agents, quality monitoring—allowing you to monitor and evaluate your agents’ customer service either automatically or on-demand, and real-time—keeping you on top of what’s going on as it happens.Wall Displays: for real-time data on LEDs, LCDs/Plasmas, or projection screens.Call Recording: for quality assurance, training purposes, and more! Offering multiple services for comprehensive data is what sets Telecorp apart and places you ahead of the competition. Please browse through our products and services and feel free to contact us with any questions. We can work with you to equip your domestic and outsourced call centers. Our sales team is your resource for optimizing your business and maximizing your ROI. We look forward to speaking with you!
NEW: Telecorp Selected Avaya DevConnect Program Membership
Network of companies creates innovative, IP-enabled Intelligent Communications applications that extend the value of multi-vendor networksWALLED LAKE, MI –Telecorp Products, Inc, a call center software and solutions provider, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.Telecorp Products is the developer of Wall Display PLUS, an application/application family that translates communications system, production, and online data into an easy-to-read display for plasma, LED, or projection. As a result, companies can continue to make back-end data easy to read and apply for the end users.Avaya DevConnect
The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multi-vendor networks and transform voice into an intelligent business application that delivers true value to the bottom line."Working with the Avaya through the DevConnect program has allowed us to remove many complexities from our development cycle. We are now able to narrowly focus on delivering quality products our customers want without having to devote man hours to understand the ever changing realities of the Telecommunications world. Our customers want results, and we can bring them to market sooner and with higher quality teamed with Avaya,” said Mark Eckler, director of Development, Telecorp Products.
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NEW: LEDA II USERS ARE OFFERED SPECIAL PRICING ON UPGRADES
Datapulse Leda II users are invited to upgrade their systems to the CentrEE Historical Reporting and Real-Time reporting applications. Telecorp, being the original manufacturer of Leda II, recognizes the significant investment clients have made in their Leda II systems. Rather than losing out on your investment, compliment your call center with a powerful, reliable solution with the company behind the technology you’ve trusted for years. Therefore, we invite you to take advantage of the easy installation and upgrade pricing we’re offering for a limited time on CentrEE Historical Reporting and Real-Time Reporting. Also, ask about our Multiplatform Call Center Suite ! Call today: 1-800-634-1012
NEW: Telecorp Products Introduces the Threshold Ticker for Wall Display PLUS
Call center staff can now effortlessly view customized threshold messages to adapt to changing conditionsWALLED LAKE, MI—Telecorp has released the latest update to its hottest product, Wall Display PLUS. It’s a customizable threshold ticker that allows users to establish their own threshold alerts and messages and instantly stay abreast of call center statistics. The feature is set up similar to the existing ticker, but allows a variety of data and messages to populate when thresholds are breached.Call center management have been finding the feature constructive as it automates change adaptation. When specified statistics (such as waiting times) reach a critical level, the threshold alert is triggered; a scrolling or stationary message pops up with statistical numbers and a customized message from management (e.g. “Call waiting is above 4 minutes; please log in to accept new calls”).
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NEW: Large Call Center Capabilities with Small Call Center Pricing
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