| Thank_You_Very_Much,_Inc_ Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats. |
| Tooty_Inc_ Customer service and sales strategy evaluating, developing, training and monitoring. |
| Total_Performance_Limited Offers customer service and sales training for retail businesses and direct sales forces. Free monthly newsletter, public seminars and list of events. |
| Vital_Signs_Training Skill workshop programs provided by a performance improvement specialist. Topics include communication skills and customer service. |
| The_WOW_Class Client service training programs. |
| WOW!_Performance_Coaching,_Inc_ Offer management consulting, performance coaching and culture change initiatives emphasizing customer loyalty, utilizing the Trapeze buddy, Plus 10% and I Got WOW!ed models. |
| American_Business_Dynamics Small business development consulting and Certified E-Myth Consultant training program. |
| The_Berkley_Center_for_Entrepreneurial_Studies Undergraduate and graduate courses in entrepreneurship at New York University. The Center is a global leader in research in entrepreneurship and entrepreneurship education. |
| 3Com\'s_Learning_Center Classes on networking basics or internet access for family and small businesses. |
| Image_Builders_Unlimited Trains businesses regarding the positive effect proper etiquette have on their success. |
| Saint_Louis_University Entrepreneurship education resources including business plans, how-to help, SME and small business education, lists of centers and faculty. |
| Small_Business_Training_Network A virtual campus housing free training courses, workshops and knowledge resources designed to assist entrepreneurs and other students of enterprise. |
| WebSite101 Tutorial for entrepreneurs and small business owners expanding to the web, with weekly newsletter along with comprehensive internet resources for growing a business online. |
| apt_Retail Performance programs and training products for associates, managers, trainers, and executives. |
| Creative_Insights_Inc_ Presentations, workshops, study tours and consulting services with a focus on retail and consumer trends, selling skills, on-brand customer service and the shopping experience. |
| CyberScholar_com Product education resources for retail technical sales professionals. |
| Employee_Performance_Strategies,_Inc_ Performance based training services and strategies. CBT, WBT, CD-ROM, curriculum development, stand up facilitation services available. |
| First_Friday Retail business change, skill and systems training in the UK. Includes case studies and contacts. |
| The_Friedman_Group Sales and service training, seminars, materials and consulting firm. Includes services, products, and company information. |
| The_Graff_Retail_Group Retail training, and management professionals. Includes services, speakers, and contacts. |
| The_Henson_Group Retail and soft skills training and consulting, specializing in sales, customer service and visual presentation. |
| InsightU Turn key e-learning solutions for retailers. Includes clients and contacts. |
| Integrity_Training_Solutions Australian company offering packaged and custom training and consulting services. |
| Jay_Baker_Retailing_Initiative Retail theory and practice. Participants include researchers, educators, students, and industry leaders. Features contacts and research. |
| KiwiCareers Provides a list of training programs related to the Retail Trade industry. |
| Leonard_Zell Professional sales training for jewelry retailers world-wide. |
| LJT_Management_Services Provider of retailer, wholesaler, and marketing representative training to major oil companies, convenience store chains and independent operators. |
| Merchandise_Concepts Providing retail stores nationwide with assessments, training and consulting to make them more customer service oriented. |
| Objective_Management_Group,_Inc_ Tools for evaluating sales organizations, attracting and screening sales candidates, and measuring the growth of salespeople. |
| Platt_Retail_Institute Initiates and secures the funding of studies by Research Fellows on specific retail business issues. |
| Prime_Training_uk_Ltd UK based provider of telephone and retail sales process training. Includes products, services, and company history. |
| Profits+Plus_Seminars Retail training seminars from speaker Tom Shay. Includes original articles, open-to-buy calculator, and newsletter. |
| Retail_PEAK Retail service and management training from the Retail Merchants' Association of British Columbia. |
| Retail_Training_Consultancy_Ltd_ Training solutions for retailers in Ireland including business planning, sales, and performance analysis. Includes services and client list. |
| Service_Skills The Industry Skills Council for the Australian service industries, which include wholesale, retail and personal services, tourism and hospitality, and sport and recreation. |
| STS_Vocational_Training Specialised Training Services provide workbased and distance education training for Business, I.T., Retail and General Education, in South East Queensland. |
| Total_Marketing_Resource Retail optical training program. |
| The_Training_Media_Company Online retail training video. |
| WhizBang!_Training Training tips, tools, and techniques for retail sales. Includes newsletter and contacts. |
| ABJ_Training In-house and open courses in futures, options, cfds, equities etc, for financial institutions and private investors. |
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Rapid Results Ltd Contact Centre Training SpecialistsWe specialise in the following areas: Call Centre Training Tailored Training Programmes Customer Service & Sales Training and Development Train The Trainer / Presentation skills Handling Challenging CustomersWe are specilaits in all aspects of call centre training. Qualifications and e-learning available.
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Training and development Staff development through training is one of our strengths. We provide programmes which can be tailored for your organisation’s needs. We also provide a pre training element to ensure the best approach to training. 
Contact Centres Rapid Results Limited is accredited by the New Zealand Qualifications Authority under the provisions of the Education Act 1989 to provide education and training based on call centre operations and call centre management levels 1-3. 
Consulting Looking after staff and retaining them is a key issue for organisations. At Rapid Results, we recognize these things and have established programmes to assist in the development of staff and the aiding in their retention. 
e-Learning Rapid Results provides an exciting e-learning solution which helps save hours of training and provide an environment which enables companies to avoid costly and often disruptive classroom training. 
ROI 