About site: Customer Service/Education and Training - Myra Golden Seminars
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  About site: http://myragolden.com/

Title: Customer Service/Education and Training - Myra Golden Seminars Keynotes, web based training and seminars designed with an emphasis on customer service improvement.
Optimum_Operating_Procedures_and_Services_Pty_Ltd Delivers training and reporting solutions, organizes mystery customers to evaluate resturant or pub staff. Also telesales and phone communication training. (Australia)

Oriel_Training Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing.

Peak_Perfomance_International_Pty_Ltd Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts.

The_Physics_of_Customer_Service International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download.

Power_Train Providing off the shelf and custom-designed training packages on the topic. Profile and contact information.

Progressive_Image Customer service skills, coaching and executive training. Includes testimonials and events.


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Call Center Training, Customer Service Training, Customer Service Keynotes     CUSTOMER SERVICE INTELLIGENCE MEET MYRA   SEMINARS  WEB SEMINARS CUSTOMER SERVICE HELP ONLINE STORE  BOOK MYRA  CONTACT  HOME   "     Sign up for Myra Golden's newsletter and get: A FREE online video workshop A FREE chapter from Beyond WOW Get Myra's Expertise In Your Email Box Today Using Our  Simple 2-Step Sign-Up             Myra's Article Dashboard   How Should You Handle A Complaint Over Email?   How to Completely Restore Customer Confidence When Things Go Wrong   7 Questions About  Handling Difficult Customers with Myra Golden    7 Tips for Moving Customers Out of a Hardball Mentality   The Consumer Vigilante   Growth in Any Economy: The Easiest Way to Achieve Growth is to Slow the Loss of Your Existing Customers   7 Questions About Negotiating with Customers with Myra Golden  Customers (Still) Want to Talk to Humans Exactly When and How to Apologize to Customers    Get Myra Golden's Complaint Resolution Training Kit and Save $200*  *Electronic version only.    Click here to learn more.  Recognize Your Team with Praise   How Being Gumby Can Transform Your Service Culture   Cancel My AOL Please!   Beware of Your Powerful Mind!   The Moment of Truth  How to Get to the Root Cause of Any Problem by Asking 'Why" 5 Times   Don't ask me to talk about customer satisfaction   The Secret of Socrates  The ABCs of Customer Recovery 20 Diplomatic Phrases to Help You Regain Control in 7 Common Situations with Difficult Customers   How to Craft Friendly & Professional Customer Emails   Are Your Reps Making Any of These Mistakes In Consumer Email Responses?  How to Get Any Angry Customer to Back Down Inspire and educate your employees or conference attendees with dynamic presentations from Myra Golden!   I have attended many customer service trainings and I have worked in customer relations for many years. Today I learned more in a few hours than I ever could have imagined! And the way Myra presented the information was wonderful.   Caitlin Singer Team Lead Aveda Corporation   Myra, you performed well beyond my expectations, and I truly enjoyed your customer service seminar. Damian Lombardi Verizon Business   The feedback I received from my employees about the seminar was fantastic. We truly appreciate the opportunity to be a part of it. William Welch Vice President, Operational Optimization & Customer Experience Telerx Marketing, Inc. Myra Golden teaches a customer service transformation system that helps service professionals create warm experiences, surprise and delight customers, and completely restore customer confidence after any service failure. Over 90% of the organizations using the system realize measurable improvements in customer retention rates, customer satisfaction levels, and document drastic reductions in the amount of money it takes to resolve customer problems.   Explore Myra's book, Beyond WOW. A Training Partner with a Commitment to Return on Investment If you poke your head into one of Myra’s training sessions, you know this training is different. Participant involvement is astonishing. People are having fun and they are completely engaged. Most importantly, the participants are learning real-world strategies that will absolutely empower them to deliver exceptional customer service. Every one of Myra’s training sessions is custom designed to meet our client’s objectives and every session delivers a measurable return on investment. When you're ready to talk to us about bringing Myra into your organization for real results email or call us at 866-873-8419. I appreciated all the pre-work you did to learn about McDonald's training and operational procedures. You did a great job of customizing your training to meet our specific needs. Also, it appeared as though the entire group was completely engaged and thoroughly enjoyed the training. Beth Vickers Director, McDonald's Customer Satisfaction Department I was very pleased with Myra's presentation, but even more so, I was left with a sense of new energy and desire to put her recommendations to use. I can't wait for Monday.   Tim O'Laughlin The Coca-Cola Company   Myra's Latest Videos Handling a Problem That Was Caused by the Customer   The Psychology of Customer Anger How to Resolve Complaints Without Giving the Store Away        More Internet properties owned and operated by Myra Golden Media: http://www.goldenmethod.com   http://www.totalcustomerservicetraining.com  http://www.callcenterwebinars.com   http://www.handledifficultcustomers.com    HOME   SPEAKING KIT   RESOURCE CENTER     SERVICES     ABOUT     EZINE    FAQ      BOOK MYRA      LOGIN       Read our Privacy Policy   Call Center Management Tips, Articles, & Best Practices   MYRA'S FAVORITE THINGS
 

Keynotes,

web

based

training

and

seminars

designed

with

an

emphasis

on

customer

service

improvement.

http://myragolden.com/

Myra Golden Seminars 2008 November

dvd rental

dvd


Keynotes, web based training and seminars designed with an emphasis on customer service improvement.

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