| Progressive_Image Customer service skills, coaching and executive training. Includes testimonials and events. |
| Rapid_Results Offers training covering customer service, sales, leadership, telephone skills. |
| Service_Quality_Institute Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter. |
| 1stCo_Business_Development Custom training solutions in customer service. |
| Sterling_Consulting_Group,_Inc_ Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused. |
| SunShower_Learning Video-based training program to inspire positive attitudes in front-line customer service employees. |
| Telephone_Doctor Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training. |
| Telephone_Doctor Customer service and telephone skills training company. |
| Thank_You_Very_Much,_Inc_ Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats. |
| Tooty_Inc_ Customer service and sales strategy evaluating, developing, training and monitoring. |
| Total_Performance_Limited Offers customer service and sales training for retail businesses and direct sales forces. Free monthly newsletter, public seminars and list of events. |
| Vital_Signs_Training Skill workshop programs provided by a performance improvement specialist. Topics include communication skills and customer service. |
| The_WOW_Class Client service training programs. |
| WOW!_Performance_Coaching,_Inc_ Offer management consulting, performance coaching and culture change initiatives emphasizing customer loyalty, utilizing the Trapeze buddy, Plus 10% and I Got WOW!ed models. |
| American_Business_Dynamics Small business development consulting and Certified E-Myth Consultant training program. |
| The_Berkley_Center_for_Entrepreneurial_Studies Undergraduate and graduate courses in entrepreneurship at New York University. The Center is a global leader in research in entrepreneurship and entrepreneurship education. |
| 3Com\'s_Learning_Center Classes on networking basics or internet access for family and small businesses. |
| Image_Builders_Unlimited Trains businesses regarding the positive effect proper etiquette have on their success. |
| Saint_Louis_University Entrepreneurship education resources including business plans, how-to help, SME and small business education, lists of centers and faculty. |
| Small_Business_Training_Network A virtual campus housing free training courses, workshops and knowledge resources designed to assist entrepreneurs and other students of enterprise. |
| WebSite101 Tutorial for entrepreneurs and small business owners expanding to the web, with weekly newsletter along with comprehensive internet resources for growing a business online. |
| apt_Retail Performance programs and training products for associates, managers, trainers, and executives. |
| Creative_Insights_Inc_ Presentations, workshops, study tours and consulting services with a focus on retail and consumer trends, selling skills, on-brand customer service and the shopping experience. |
| CyberScholar_com Product education resources for retail technical sales professionals. |
| Employee_Performance_Strategies,_Inc_ Performance based training services and strategies. CBT, WBT, CD-ROM, curriculum development, stand up facilitation services available. |
| First_Friday Retail business change, skill and systems training in the UK. Includes case studies and contacts. |
| The_Friedman_Group Sales and service training, seminars, materials and consulting firm. Includes services, products, and company information. |
| The_Graff_Retail_Group Retail training, and management professionals. Includes services, speakers, and contacts. |
| The_Henson_Group Retail and soft skills training and consulting, specializing in sales, customer service and visual presentation. |
| InsightU Turn key e-learning solutions for retailers. Includes clients and contacts. |
| Integrity_Training_Solutions Australian company offering packaged and custom training and consulting services. |
| Jay_Baker_Retailing_Initiative Retail theory and practice. Participants include researchers, educators, students, and industry leaders. Features contacts and research. |
| KiwiCareers Provides a list of training programs related to the Retail Trade industry. |
| Leonard_Zell Professional sales training for jewelry retailers world-wide. |
| LJT_Management_Services Provider of retailer, wholesaler, and marketing representative training to major oil companies, convenience store chains and independent operators. |
| Merchandise_Concepts Providing retail stores nationwide with assessments, training and consulting to make them more customer service oriented. |
| Objective_Management_Group,_Inc_ Tools for evaluating sales organizations, attracting and screening sales candidates, and measuring the growth of salespeople. |
| Platt_Retail_Institute Initiates and secures the funding of studies by Research Fellows on specific retail business issues. |
| Prime_Training_uk_Ltd UK based provider of telephone and retail sales process training. Includes products, services, and company history. |
| Profits+Plus_Seminars Retail training seminars from speaker Tom Shay. Includes original articles, open-to-buy calculator, and newsletter. |
25th Anniversary 1981-2006
M2S2 Home
IP Video Training IP Video Users Guides Selling Skills
Advanced Selling Skills
Premium Customer Service
Coaching
Bundles
DSL
Upcoming Events
Client List
Media
Get Adobe Acrobat Reader here for free
MS Communications researches, designs and presents customized sales, service and technology training for
telcos. These seminars and training programs focus on the needs of independent telephone companies, IXCs
and CLECs nationwide. To meet client needs, MS Communications conducts both open and in-house seminars
covering customer service, telecommunications industry updates, and sales of products. Products covered
include triple play bundles of video, voice and data, video services, broadband, CLASS Services, voice mail,
VoIP (voice over IP), wireless services and long distance. MS Communications has presented training programs
to over 400 telephone companies in 30 states, Canada and Micronesia.
Minerva Networks and NSN Myrio Interactive Users Guides Now Available
MS Communications created our Remote Users' Guide for the Motorola Next Level Communications video platform over 3 year ago. Since then we have sold over 74,000 Remote Users' Guides to over 30 telcos. Now we have created versions for the Myrio Corporation and Minerva Networks IPTV platforms.
Click here or on the cover for complete information and a sample version.
Increase Sales of Your Video Service
We have been working with the telecommunications industry for 25 years, and we have always kept up with the
latest technology. We have already helped over 25 telcos increase the sales, customer satisfaction and
profitability of their video services and broadband triple play with a combination of our Selling Skills
training and Broadband Video Product training. These classes are customized to your services, your customers
and your needs. Contact us and let us help you.
Industry Partners and Organizations
Minerva Networks
We are proud to be partnered with Minerva
Networks to provide a Users Guide for video services based on the Minerva iTV platform.
Nokia Siemens Networks
We are proud to be partnered with NSN to provide a Users Guide for video services based on
the Myrio Interactive platform.
Motorola NLC We are a Motorola NLC Approved Customer Service Training Provider.
National Telecommunications Cooperative Association MS Communications is an active member of NTCA.
Organization for the Promotion and Advancement of Small Telecommunications Companies MS Communications is an active member of OPASCTO.
About Us |
Site Map |
Privacy Policy |
Contact Us | ©2006
Marketing and Sales Communications
