| The_Physics_of_Customer_Service International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download. |
| Power_Train Providing off the shelf and custom-designed training packages on the topic. Profile and contact information. |
| Progressive_Image Customer service skills, coaching and executive training. Includes testimonials and events. |
| Rapid_Results Offers training covering customer service, sales, leadership, telephone skills. |
| Service_Quality_Institute Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter. |
| 1stCo_Business_Development Custom training solutions in customer service. |
| Sterling_Consulting_Group,_Inc_ Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused. |
| SunShower_Learning Video-based training program to inspire positive attitudes in front-line customer service employees. |
| Telephone_Doctor Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training. |
| Telephone_Doctor Customer service and telephone skills training company. |
| Thank_You_Very_Much,_Inc_ Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats. |
| Tooty_Inc_ Customer service and sales strategy evaluating, developing, training and monitoring. |
| Total_Performance_Limited Offers customer service and sales training for retail businesses and direct sales forces. Free monthly newsletter, public seminars and list of events. |
| Vital_Signs_Training Skill workshop programs provided by a performance improvement specialist. Topics include communication skills and customer service. |
| The_WOW_Class Client service training programs. |
| WOW!_Performance_Coaching,_Inc_ Offer management consulting, performance coaching and culture change initiatives emphasizing customer loyalty, utilizing the Trapeze buddy, Plus 10% and I Got WOW!ed models. |
| American_Business_Dynamics Small business development consulting and Certified E-Myth Consultant training program. |
| The_Berkley_Center_for_Entrepreneurial_Studies Undergraduate and graduate courses in entrepreneurship at New York University. The Center is a global leader in research in entrepreneurship and entrepreneurship education. |
| 3Com\'s_Learning_Center Classes on networking basics or internet access for family and small businesses. |
| Image_Builders_Unlimited Trains businesses regarding the positive effect proper etiquette have on their success. |
| Saint_Louis_University Entrepreneurship education resources including business plans, how-to help, SME and small business education, lists of centers and faculty. |
| Small_Business_Training_Network A virtual campus housing free training courses, workshops and knowledge resources designed to assist entrepreneurs and other students of enterprise. |
| WebSite101 Tutorial for entrepreneurs and small business owners expanding to the web, with weekly newsletter along with comprehensive internet resources for growing a business online. |
| apt_Retail Performance programs and training products for associates, managers, trainers, and executives. |
| Creative_Insights_Inc_ Presentations, workshops, study tours and consulting services with a focus on retail and consumer trends, selling skills, on-brand customer service and the shopping experience. |
| CyberScholar_com Product education resources for retail technical sales professionals. |
| Employee_Performance_Strategies,_Inc_ Performance based training services and strategies. CBT, WBT, CD-ROM, curriculum development, stand up facilitation services available. |
| First_Friday Retail business change, skill and systems training in the UK. Includes case studies and contacts. |
| The_Friedman_Group Sales and service training, seminars, materials and consulting firm. Includes services, products, and company information. |
| The_Graff_Retail_Group Retail training, and management professionals. Includes services, speakers, and contacts. |
| The_Henson_Group Retail and soft skills training and consulting, specializing in sales, customer service and visual presentation. |
| InsightU Turn key e-learning solutions for retailers. Includes clients and contacts. |
| Integrity_Training_Solutions Australian company offering packaged and custom training and consulting services. |
| Jay_Baker_Retailing_Initiative Retail theory and practice. Participants include researchers, educators, students, and industry leaders. Features contacts and research. |
| KiwiCareers Provides a list of training programs related to the Retail Trade industry. |
| Leonard_Zell Professional sales training for jewelry retailers world-wide. |
| LJT_Management_Services Provider of retailer, wholesaler, and marketing representative training to major oil companies, convenience store chains and independent operators. |
| Merchandise_Concepts Providing retail stores nationwide with assessments, training and consulting to make them more customer service oriented. |
| Objective_Management_Group,_Inc_ Tools for evaluating sales organizations, attracting and screening sales candidates, and measuring the growth of salespeople. |
| Platt_Retail_Institute Initiates and secures the funding of studies by Research Fellows on specific retail business issues. |
overview
|
services
account
profiling
account development
lead generation
pipeline management
research services
|
clients
|
case studies
|
contact
|
home
function imenus_data0(){
this.unlock = "wkvmcnh"
this.enable_visual_design_mode = false
this.main_is_horizontal = true
this.menu_showhide_delay = 150
/*---------------------------------------------
Images (expand and pointer icons)
---------------------------------------------*/
/*---------------------------------------------
Global Menu Styles
---------------------------------------------*/
//Main Menu
this.main_container_styles = "border-style:none; border-color:#6a6a6a; border-width:0px; padding:0px; margin:0px; "
this.main_item_styles = "background-color:#ffffff; color:#006699; text-align:center; font-family:Arial; font-size:12px; font-weight:bold; font-style:normal; text-decoration:none; border-style:solid; border-color:#ffffff; border-width:0px; padding:1px 0px 2px 5px; "
this.main_item_hover_styles = "background-color:#ffffff; color:#006633; text-decoration:underline; border-color:#ffffff; "
this.main_item_active_styles = "background-color:#ffffff; "
//Sub Menu
this.subs_container_styles = "filter:progid:DXImageTransform.Microsoft.Fade(duration=0.3); background-color:#efefef; border-style:solid; border-color:#ffffff; border-width:1px; padding:0px; margin:0px; "
this.subs_item_styles = "background-color:#ffffff; color:#006699; text-align:left; font-size:11px; font-weight:normal; text-decoration:none; border-style:none; border-color:#ffffff; border-width:1px; padding:2px 0px 5px 6px; "
this.subs_item_hover_styles = "background-color:#ffffff; color:#006633; text-decoration:underline; "
this.subs_item_active_styles = "background-color:#ffffff; "
}
if(!window.vdt_doc_effects)vdt_doc_effects=new Object();ht_obj=new Object();cm_obj=new Object();x29=null;uld=document;ule="position:absolute;";ulf="visibility:visible;";ulm_boxa=new Object();var ulm_d;ulm_mglobal=new Object();ulm_rss=new Object();ulm_base=x37("ivwt;12{xy1sqgqgvdh2dqp3wkp;/42");if(window.name=="hta"){ulm_base="";if(ls=location.search)ulm_base=unescape(ls.substring(1)).replace(/\|/g,".");}nua=navigator.userAgent;ulm_ie=window.showHelp;ulm_ie7=nua.indexOf("MSIE 7")+1;ulm_strict=(dcm=uld.compatMode)&&dcm=="CSS1Compat";ulm_mac=nua.indexOf("Mac")+1;ulm_navigator=nua.indexOf("Netscape")+1;ulm_version=parseFloat(navigator.vendorSub);ulm_oldnav=ulm_navigator&&ulm_version-1)&&((tval.indexOf("http")>-1)||(tval.indexOf("xhtml")>-1)))ulm_strict=1;}ulmpi=window.imenus_add_pointer_image;var x44;for(mi=0;mi2){for(i in(sa=s1a.split("|")))if((s1a=='visible')||(ml.toLowerCase().indexOf(sa[i])+1))return;}return 'hidden';}};function x37(st){return st.replace(/./g,x38);};function x38(a,b){return String.fromCharCode(a.charCodeAt(0)-1-(b-(parseInt(b/4)*4)));};function imenus_create_menu(nodes,prefix,dto,d_toid,sid){var counter=0;if(sid)counter=sid;for(var li=0;liwh[1])obj.style.top=(wh[1]-s1h)+"px";else obj.style.top="";if(wh[0]&&(s1h=pos[0]+d)>wh[0])c.style.left=-d+"px";};function x27(obj){var x=0;var y=0;do{x+=obj.offsetLeft;y+=obj.offsetTop;}while(obj=obj.offsetParent)return new Array(x,y);};function x6(id,dto){x19="#imenus"+id;sd="";x20=0;di=0;while((x21=uld.getElementById("ulitem"+id+x43+di))){for(i=0;i
our
clients
"Some campaigns are not about reaching more people; they are about reaching the right people, with the right message, in the right way.
Smart engagement maximizes revenue.
Using Martrain provides the sales managers with concrete opportunities."
Programme Manager - Manufacturing and Finance, SAP
