| Kandan,_M_ Dr. M.Kandan's home page. Links to his publications and other web sites on e-learning, customer service and knowledge management. |
| Learning_Curve Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles. |
| Learning_Journey,_Inc_ Solutions to help increase employee morale and give better customer service through communication and corporate culture. |
| LMR_Associates Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, management, and staff across the public, private and individuals sectors. Company profile and |
| Mark_Eppler_&_Associates Provides seminars and workshops on management, leadership, customer service and change by the award-winning author of Management Mess-Ups. |
| Martrain_Ltd Telemarketing, customer relationship management (CRM) training and technology sales research solutions. Services, clients and profile. |
| Measure-X Customer service and retention training and measurement. Includes testimonials and services. |
| M2S2_Communications Provides services focused on the telephony industry. Profile, events and contact information. |
| Myra_Golden_Seminars Keynotes, web based training and seminars designed with an emphasis on customer service improvement. |
| Optimum_Operating_Procedures_and_Services_Pty_Ltd Delivers training and reporting solutions, organizes mystery customers to evaluate resturant or pub staff. Also telesales and phone communication training. (Australia) |
| Oriel_Training Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing. |
| Peak_Perfomance_International_Pty_Ltd Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts. |
| The_Physics_of_Customer_Service International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download. |
| Power_Train Providing off the shelf and custom-designed training packages on the topic. Profile and contact information. |
| Progressive_Image Customer service skills, coaching and executive training. Includes testimonials and events. |
| Rapid_Results Offers training covering customer service, sales, leadership, telephone skills. |
| Service_Quality_Institute Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter. |
| 1stCo_Business_Development Custom training solutions in customer service. |
| Sterling_Consulting_Group,_Inc_ Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused. |
| SunShower_Learning Video-based training program to inspire positive attitudes in front-line customer service employees. |
| Telephone_Doctor Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training. |
| Telephone_Doctor Customer service and telephone skills training company. |
| Thank_You_Very_Much,_Inc_ Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats. |
| Tooty_Inc_ Customer service and sales strategy evaluating, developing, training and monitoring. |
| Total_Performance_Limited Offers customer service and sales training for retail businesses and direct sales forces. Free monthly newsletter, public seminars and list of events. |
| Vital_Signs_Training Skill workshop programs provided by a performance improvement specialist. Topics include communication skills and customer service. |
| The_WOW_Class Client service training programs. |
| WOW!_Performance_Coaching,_Inc_ Offer management consulting, performance coaching and culture change initiatives emphasizing customer loyalty, utilizing the Trapeze buddy, Plus 10% and I Got WOW!ed models. |
| American_Business_Dynamics Small business development consulting and Certified E-Myth Consultant training program. |
| The_Berkley_Center_for_Entrepreneurial_Studies Undergraduate and graduate courses in entrepreneurship at New York University. The Center is a global leader in research in entrepreneurship and entrepreneurship education. |
| 3Com\'s_Learning_Center Classes on networking basics or internet access for family and small businesses. |
| Image_Builders_Unlimited Trains businesses regarding the positive effect proper etiquette have on their success. |
| Saint_Louis_University Entrepreneurship education resources including business plans, how-to help, SME and small business education, lists of centers and faculty. |
| Small_Business_Training_Network A virtual campus housing free training courses, workshops and knowledge resources designed to assist entrepreneurs and other students of enterprise. |
| WebSite101 Tutorial for entrepreneurs and small business owners expanding to the web, with weekly newsletter along with comprehensive internet resources for growing a business online. |
| apt_Retail Performance programs and training products for associates, managers, trainers, and executives. |
| Creative_Insights_Inc_ Presentations, workshops, study tours and consulting services with a focus on retail and consumer trends, selling skills, on-brand customer service and the shopping experience. |
| CyberScholar_com Product education resources for retail technical sales professionals. |
| Employee_Performance_Strategies,_Inc_ Performance based training services and strategies. CBT, WBT, CD-ROM, curriculum development, stand up facilitation services available. |
| First_Friday Retail business change, skill and systems training in the UK. Includes case studies and contacts. |
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+44 (0)1434 38 11 22
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