| The_I_M_P_A_C_T__Training_Group,_Inc_ Provider of training and consulting services and products designed to improve overall customer service. Also seminars, workshops, keynote speakers and coaching. |
| Interaction_Metrics Customer service audit specialists. |
| JoAnna_Brandi_&_Company,_Inc_ Customer care training program for managers. |
| Jones_Associates Specializes in researching, preparing and delivering training programs |
| Kandan,_M_ Dr. M.Kandan's home page. Links to his publications and other web sites on e-learning, customer service and knowledge management. |
| Learning_Curve Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles. |
| Learning_Journey,_Inc_ Solutions to help increase employee morale and give better customer service through communication and corporate culture. |
| LMR_Associates Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, management, and staff across the public, private and individuals sectors. Company profile and |
| Mark_Eppler_&_Associates Provides seminars and workshops on management, leadership, customer service and change by the award-winning author of Management Mess-Ups. |
| Martrain_Ltd Telemarketing, customer relationship management (CRM) training and technology sales research solutions. Services, clients and profile. |
| Measure-X Customer service and retention training and measurement. Includes testimonials and services. |
| M2S2_Communications Provides services focused on the telephony industry. Profile, events and contact information. |
| Myra_Golden_Seminars Keynotes, web based training and seminars designed with an emphasis on customer service improvement. |
| Optimum_Operating_Procedures_and_Services_Pty_Ltd Delivers training and reporting solutions, organizes mystery customers to evaluate resturant or pub staff. Also telesales and phone communication training. (Australia) |
| Oriel_Training Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing. |
| Peak_Perfomance_International_Pty_Ltd Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts. |
| The_Physics_of_Customer_Service International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download. |
| Power_Train Providing off the shelf and custom-designed training packages on the topic. Profile and contact information. |
| Progressive_Image Customer service skills, coaching and executive training. Includes testimonials and events. |
| Rapid_Results Offers training covering customer service, sales, leadership, telephone skills. |
| Service_Quality_Institute Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter. |
| 1stCo_Business_Development Custom training solutions in customer service. |
| Sterling_Consulting_Group,_Inc_ Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused. |
| SunShower_Learning Video-based training program to inspire positive attitudes in front-line customer service employees. |
| Telephone_Doctor Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training. |
| Telephone_Doctor Customer service and telephone skills training company. |
| Thank_You_Very_Much,_Inc_ Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats. |
| Tooty_Inc_ Customer service and sales strategy evaluating, developing, training and monitoring. |
| Total_Performance_Limited Offers customer service and sales training for retail businesses and direct sales forces. Free monthly newsletter, public seminars and list of events. |
| Vital_Signs_Training Skill workshop programs provided by a performance improvement specialist. Topics include communication skills and customer service. |
| The_WOW_Class Client service training programs. |
| WOW!_Performance_Coaching,_Inc_ Offer management consulting, performance coaching and culture change initiatives emphasizing customer loyalty, utilizing the Trapeze buddy, Plus 10% and I Got WOW!ed models. |
| American_Business_Dynamics Small business development consulting and Certified E-Myth Consultant training program. |
| The_Berkley_Center_for_Entrepreneurial_Studies Undergraduate and graduate courses in entrepreneurship at New York University. The Center is a global leader in research in entrepreneurship and entrepreneurship education. |
| 3Com\'s_Learning_Center Classes on networking basics or internet access for family and small businesses. |
| Image_Builders_Unlimited Trains businesses regarding the positive effect proper etiquette have on their success. |
| Saint_Louis_University Entrepreneurship education resources including business plans, how-to help, SME and small business education, lists of centers and faculty. |
| Small_Business_Training_Network A virtual campus housing free training courses, workshops and knowledge resources designed to assist entrepreneurs and other students of enterprise. |
| WebSite101 Tutorial for entrepreneurs and small business owners expanding to the web, with weekly newsletter along with comprehensive internet resources for growing a business online. |
| apt_Retail Performance programs and training products for associates, managers, trainers, and executives. |
powered by 
Dionco Inc., Chicago is an internationally renown consulting and training firm specialized in retail selling skills, store operations, merchandising, retail technology, consumer trends and store optimization strategies. The primary focus of our firm is keynote speeches, seminars and workshops as well as corporate and individual consulting. We are sensitive to cultural and global issues as we consult in North America, Asia, Africa, Australia, Europe and South America. Learn more 
(on the Small Business Advocate show)The Complete Idiot’s Guide To Starting & Running A Retail Store 
Retail Ain't What It Used To Be - a Preview of the Future 
More clients 
Using a process of working collaboratively with our clients, we help accelerate individual and organizational change and achieve sustained performance improvement through strategic development consulting services, action-based learning workshops, and cutting-edge previews of the future.Learn more 
var box = {}; var box1 = {}; window.addEvent('domready', function(){ box = new MultiBox('mb', {descClassName: 'multiBoxDesc', useOverlay: true, showControls: true}); box1 = new MultiBox('mb1', {descClassName: 'multiBoxDesc', useOverlay: true, showControls: true}); });