| Inova_Solutions Provider of solutions for optimizing contact center performance through real-time data integration and visualization. |
| InVision_Software_AG Web based scheduling solution. Bundled with a Day planner for job tracking within shifts. |
| ISx,_Inc_ Provides Directory Assistance software for telecommunications call centers. |
| JBGL_Technological_Innovation_Group_Inc_ Provides on-hold music and message digital announcement software. |
| JDM_Systems,_Inc_ Provider of systems development software and integration solutions for customer service contact centers. |
| KGA Offers PC-based training and assessment programs for call centers and a number of other industries. |
| KoolToolz Provides workforce planning tools for call centers, including schedule agents and performance analysis. |
| Lagan_Inc_ Provides CRM, contact center, and 3-1-1 software. |
| Mercom Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers. |
| NBX_Software Provides industry specific software solutions for use with 3Com's NBX Voice System. |
| Noetica Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions. |
| Odesoft_Software Offers end-to-end solutions, including IVR and VoIP, with focus on web application and software development. |
| OPC_Marketing Manufacturer of predictive dialers and auto dialers, and supplier of related call center solutions. |
| OptiStaff_Corporation Provides contact center call and screen recording software used to evaluate and improve customer / employee interaction. |
| PanaLog_Software Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems. |
| PeopleForce Innovative performance management software solution for the contact center leaders to manage their business utilizing objective information. |
| Perimeter_Technology Provider of management information systems for center-based automatic call distribution systems. |
| Portage_Communications Offers a range of call center software tools for forecasting and staffing. |
| Professional_Telecommunications,_Inc_ Distributor of business management solutions for the call center industry. |
| Radix_Services_Ltd IVR Software and IVR Servers for small / medium business applications. |
| Scrub_DNC Offers Windows software capable of removing the phone numbers contained in a DNC list. |
| Stratasoft Provides predictive dialing, ACD, IVR, call blending, web collaboration, and other call center support products. |
| Strategic_Computer_Support,_Inc_ Offers contact center technology for inbound, outbound, and fully blended customer contact centers. |
| synTelate Offers desktop customization, campaign management and scripting software, supporting customer service, retentions and telemarketing. |
| Teleopti Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks. |
| TeleWare_PLC Developer of computer telephony software for communication solutions, including personal numbering, hotdesking, unified messaging and IVR. |
| Tellview Offers an IVR helpdesk call center application, which can be provided in either French or English. |
| Teltone_Corporation Provides software to enable remote workers to have seamless access to the corporate telecommunications facilities. |
| Trio Offers software solutions for corporate telephony and call management, including the TeleVoice product line, for customer support and contact center applications. |
| UtilCall Provides a range of call center software utilities. |
| VerbatimTPV Provides recorded, independent third party telephone verification services to call centers and telemarketing organizations. |
| Vocalcom Offers a range of call center software products, including predictive dialers and sms management solutions. |
| VoiceLogger The manufacturer of digivoiceXE and related digital telephone and radio recording systems for Call Centers and small business. |
| VorTecs Business and technology consulting firm, offering professional services to the contact center and customer relationship management marketplace. |
| Vox_Spectrum_Inc Offers contact management software, monitoring software, and digital voice recording and voice logging solutions |
| Who\'s_Calling A customer capture service providing intelligence about prospects and customers making inbound telephone calls. |
| Wicom Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing |
| Xentrax Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring. |
| XETA_Technologies,_Inc_ Provides equipment and after-market services for both voice and data applications; Sells and services call accounting systems to the lodging industry. (Nasdaq: XETA). |
| Zeacom Producer of customer call center and telephony integration software. |
