| Digisoft_Computers Vendor of scripting software for call centers. |
| Digivoice Developers and implementers of complete contact center software solutions. |
| DTS_Group Provides voice, data and software solutions, and offers systems integration, workflow and CRM services. |
| EchoPass An application service provider offering web-based telephone and internet customer support services, including text chat, email and web call-backs. |
| Electronic_Technology_Systems Contact center voice, screen, call recording and monitoring software solutions. |
| Engage_Technology Specializes in Computer Telephony and E-Commerce solutions software. |
| Envision_Telephony Offers call recording and monitoring systems to meet the agent training, evaluation and survey needs of customer call centers. |
| e-talk_Corporation Offers call center and help desk software to aid monitoring and evaluation. |
| Genesis_Systems Offers call accounting software, including telephone reporting, management and tracking for hotels, 911 call centers and general business. |
| Gryphon_Networks Provider of automated privacy compliance solutions software to help outbound telemarketing organizations to proactively comply with privacy requirements in the areas of Do-Not-Call (DNC), Do-Not-Mail |
| Helix_Partners Provides a complete management system to optimize contact and processing centers. |
| Information_Access_Technology Provides established predictive dialing and interactive communication software for the call center environment. |
| Inova_Solutions Provider of solutions for optimizing contact center performance through real-time data integration and visualization. |
| InVision_Software_AG Web based scheduling solution. Bundled with a Day planner for job tracking within shifts. |
| ISx,_Inc_ Provides Directory Assistance software for telecommunications call centers. |
| JBGL_Technological_Innovation_Group_Inc_ Provides on-hold music and message digital announcement software. |
| JDM_Systems,_Inc_ Provider of systems development software and integration solutions for customer service contact centers. |
| KGA Offers PC-based training and assessment programs for call centers and a number of other industries. |
| KoolToolz Provides workforce planning tools for call centers, including schedule agents and performance analysis. |
| Lagan_Inc_ Provides CRM, contact center, and 3-1-1 software. |
| Mercom Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers. |
| NBX_Software Provides industry specific software solutions for use with 3Com's NBX Voice System. |
| Noetica Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions. |
| Odesoft_Software Offers end-to-end solutions, including IVR and VoIP, with focus on web application and software development. |
| OPC_Marketing Manufacturer of predictive dialers and auto dialers, and supplier of related call center solutions. |
| OptiStaff_Corporation Provides contact center call and screen recording software used to evaluate and improve customer / employee interaction. |
| PanaLog_Software Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems. |
| PeopleForce Innovative performance management software solution for the contact center leaders to manage their business utilizing objective information. |
| Perimeter_Technology Provider of management information systems for center-based automatic call distribution systems. |
| Portage_Communications Offers a range of call center software tools for forecasting and staffing. |
| Professional_Telecommunications,_Inc_ Distributor of business management solutions for the call center industry. |
| Radix_Services_Ltd IVR Software and IVR Servers for small / medium business applications. |
| Scrub_DNC Offers Windows software capable of removing the phone numbers contained in a DNC list. |
| Stratasoft Provides predictive dialing, ACD, IVR, call blending, web collaboration, and other call center support products. |
| Strategic_Computer_Support,_Inc_ Offers contact center technology for inbound, outbound, and fully blended customer contact centers. |
| synTelate Offers desktop customization, campaign management and scripting software, supporting customer service, retentions and telemarketing. |
| Teleopti Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks. |
| TeleWare_PLC Developer of computer telephony software for communication solutions, including personal numbering, hotdesking, unified messaging and IVR. |
| Tellview Offers an IVR helpdesk call center application, which can be provided in either French or English. |
| Teltone_Corporation Provides software to enable remote workers to have seamless access to the corporate telecommunications facilities. |
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Features
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