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  About site: http://www.the-resource-center.com

Title: Telecommunications/Education and Training - The Resource Center Wide selection of help desk, call center, CRM and customer satisfaction training seminars, certifications, books and videos.
RWM_Fiber_Optics Fiber optic career training for industry.

Tech_Talk_Bulletin_Board Telephone repair, tech support and programming help bulletin board, covering all major brands with additional resources.

Telecom_Training_Systems_Inc_ Telecomunications training and consulting.

Teracom_Training_Institute Seminars, videos and tutorials on telecom, data communications, IP, networking and security, geared to non-engineering professionals.

Tonex Developed a number of self-paced, multimedia and web-based telecom course programs available on the Web and CD-ROM.

TPG_Training Provides training in telecom and datacom disciplines through distance learning and on-site methods. Includes a list of courses, glossary, and self-tests.


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Call Center Training and Certification, ITIL Training, Telecom Training, Help Desk Training Seminars, VoIP Training, Project Management Training, CCNA Certification, Six Sigma Training, Support Center Training, Books and Resources Training Topics: One-stop shopping for, call center, help desk, support center, ITIL, telecom, and customer service management training courses Special Events! CALL CENTER MANAGER CERTIFICATION CERTIFIED TELECOM MANAGEMENT SPECIALIST CERTIFIED WIRELESS MANAGEMENT SPECIALIST NEW ITIL SERVICE CAPABILITY: RELEASE,CONTROL AND VALIDATION ITIL SERVICE CAPABILITY: OPERATIONAL SUPPORT AND ANALYSIS ITIL SERVICE CAPABILITY: SERVICE OFFERINGS AND AGREEMENTS ITIL SERVICE CAPABILITY: SERVICE OPERATION CALL CENTER ENGINEERING CERTIFICATION BOOTCAMP CALL CENTER SIX SIGMA BLACK BELT CERTIFICATION SERIES . 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Online Self Study CUSTOMER COMMUNICATION & NEGOTIATION SKILLS CERTIFIED CUSTOMER SERVICE PROFESSIONAL SUPPORT PROFESSIONAL CERTIFICATION SUPPORT SPECIALIST CERTIFICATION Customer Relationship Management (CRM) CRM STRATEGIES CALL CENTER CUSTOMER RELATIONSHIP MANAGEMENT - Web Seminar Professional Certifications and Review Courses CALL CENTER MANAGER TRAINING & CERTIFICATION NEW SUPPORT MANAGEMENT CERTIFICATION CERTIFIED VIRTUAL SUPPORT CENTER MANAGER NEW CALL CENTER COACHING CERTIFICATION SUPPORT PROFESSIONAL CERTIFICATION SERVICE REPRESENTATIVE CERTIFICATION SUPPORT SUPERVISOR CERTIFICATION NEW SUPPORT SPECIALIST CERTIFICATION CERTIFIED CUSTOMER SERVICE PROFESSIONAL FIELD SUPPORT MANAGER CERTIFICATION HELP DESK ANALYST CERTIFICATION HELP DESK MANAGER CERTIFICATION CERTIFIED TELECOMMUNICATIONS MANAGEMENT SPECIALIST CERTIFIED TELECOM MANAGEMENT EXECUTIVE CERTIFIED TELECOM MANAGEMENT ADMINISTRATOR CCNA BOOT CAMP v2.0 - For New Version of Cisco Exam 640-802 CCNA. MANAGING CALL CENTER OPERATIONS - Web Seminar & Certification Review MANAGING CALL CENTER PEOPLE - Web Seminar & Certification Review CALL CENTER CUSTOMER RELATIONSHIP MANAGEMENT - Web Seminar IT Service Management SUPPORT MANAGEMENT CERTIFICATION NEW FIELD SUPPORT MANAGER CERTIFICATION NEW SUPPORT SUPERVISOR CERTIFICATION NEW SUPPORT SPECIALIST CERTIFICATION NEW HELP DESK METRICS BUILDING AN EFFECTIVE IT SERVICE CALALOG ITIL ITIL v2 FOUNDATION CERTIFICATION & TRAINING ITIL v3 FOUNDATION CERTIFICATION & TRAINING ITIL v2 to v3 FOUNDATION BRIDGE CERTIFICATION ITIL SERVICE MANAGER CERTIFICATION - ITIL Masters Training Course ITIL v3 SERVICE MANAGER BRIDGE COURSE: ITIL v3 Diploma ITIL SERVICE CAPABILITY: RELEASE,CONTROL AND VALIDATION (RCV) ITIL SERVICE CAPABILITY: OPERATIONAL SUPPORT AND ANALYSIS ITIL SERVICE CAPABILITY: SERVICE OFFERINGS AND AGREEMENTS ITIL SERVICE CAPABILITY: SERVICE OPERATION ITIL PRACTITIONER: RELEASE AND CONTROL ITIL PRACTITIONER CERTIFICATION: SUPPORT AND RESTORE ITIL PRACTITIONER CERTIFICATION: AGREE AND DEFINE Telecom Services Management CERTIFIED TELECOM MANAGEMENT SPECIALIST CERTIFIED TELECOM MANAGEMENT EXECUTIVE CERTIFIED TELECOM MANAGEMENT ADMINISTRATOR CERTIFIED WIRELESS MANAGEMENT SPECIALIST TELECOM INVOICES, ANALYSIS, & COST RECOVERY WORKSHOP AUDITING TELECOM INVOICES - Web Seminar TELECOM INVOICE VALIDATION: IllUSTRATIONS IN SAVING MONEY - Web Seminar CORRECTING TELECOM INVOICE ERRORS & OBTAINING CREDITS - Web Seminar Telecommunication, Telephony, & VoIP TELECOMMUNICATIONS FUNDAMENTALS BUILDING A VoIP BUSINESS CASE - Web Seminar HOW VOIP WORKS - Web Seminar VOICE OVER IP FOUNDATIONS (5-days, 60% hands-on labs) MANAGING A VoIP IMPLEMENTATION PROJECT Data Communications, Networking, ATM & Wireless CCNA BOOT CAMP v2.0 - Prepares for Cisco Exam 640-802 CCNA. NETWORKING FUNDAMENTALS NETWORK+ BOOTCAMP- CompTIA Network+ Certification TCP/IP NETWORKING Business and Professional Skills COMMUNICATION & NEGOTIATION SKILLS MANAGEMENT SKILLS FOR NEW MANAGERS COACHING AND MENTORING FOR IMPROVED PERFORMANCE HIGH-IMPACT COMMUNICATION Project Management MANAGING PROJECTS IT PROJECT MANAGEMENT MANAGING VoIP IMPLEMENTATION PROJECTS The Resource Center for Customer ServiceProfessionals LLCPO Box 401, Western Springs, IL  60558Tel: (708) 246-0320   Fax: (708) 246-0251Copyright © 1996-2009Resource Center for Customer Service Professionals LLC.  All rightsreserved.Last modified Janaury 05, 2009
 

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and

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Wide selection of help desk, call center, CRM and customer satisfaction training seminars, certifications, books and videos.

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