| Fiber_Network_Training Fiber optic training and 3M Telecom Systems Division Technician certification with online classes and knowledge/skills testing. |
| GSM_Training Computer based telecommunications courses on GSM training and other wireless technologies |
| Harmon_Technical_Trainers On-site provisioning for Cisco ONS 15xxx products. |
| InterConnect_Communications_Ltd Series of master classes which addresses the training requirements of senior professionals in the communications sector. |
| LIDO_Telecommunications_Essentials Seminars and e-learning with some additional resources. |
| Lightguide_Systems_Inc_ Fiber optics seminars, training, consulting, optical networking, fiber splicing, connectors, and switching. |
| Lightwave_Technology_Corp_ A vast range of short courses in the field of fiber optic engineering. |
| Lucid_Optical_Services_Ltd_ Fibre optics and copper wire training, technical consultancy, testing, and publishing in the UK and Europe. |
| Matsushita_Electric_Corp_ Panasonic telephone system user guide help. |
| McCarty_Associates_Inc_ Offers classroom, on-site and field-training courses in outside plant cable fault locating and transmission testing and installation & repair. |
| Mpirical_Limited Telecom training in umts, gsm, gprs, 3g and wireless along with virtual classroom training worldwide. |
| NBXTraining Online training for 3Com NBX equipment. Includes demonstration and registration information. |
| NetCBT Develops BICSI RCDD, LAN Specialist, and Outside Plant study aids along with Wireless LAN, Gigabit Ethernet, DSL, networking and network cabling self paced training courses. |
| Optimal_Connections,_LLC Provider of call center training and services. Including online web based surveys, marketing and competitive research, and helpdesk set-up, assessment and certification. |
| Pearson_Technologies_Incorporated Specializes in fiber optic communication technologies used to replace wire. |
| Protection_Technologies_Inc_ Training and seminars for telephone, power, and PCS engineers and installers dealing with the effects of ground potential rise (GPR) and lightning on communication circuits. |
| PTT Provides off-the-shelf interactive e-learning courses delivered online or on CDROM. Courses available include SDH, ATM, IP networks, ISDN, Optical fibre, and telecoms principles. |
| The_Resource_Center Wide selection of help desk, call center, CRM and customer satisfaction training seminars, certifications, books and videos. |
| RWM_Fiber_Optics Fiber optic career training for industry. |
| Tech_Talk_Bulletin_Board Telephone repair, tech support and programming help bulletin board, covering all major brands with additional resources. |
| Telecom_Training_Systems_Inc_ Telecomunications training and consulting. |
| Teracom_Training_Institute Seminars, videos and tutorials on telecom, data communications, IP, networking and security, geared to non-engineering professionals. |
| Tonex Developed a number of self-paced, multimedia and web-based telecom course programs available on the Web and CD-ROM. |
| TPG_Training Provides training in telecom and datacom disciplines through distance learning and on-site methods. Includes a list of courses, glossary, and self-tests. |
| TRA Provides telecom training through classroom, web-based, and CD-ROM venues. Topics include Emerging Technologies, 3G Wireless, ATM, VoIP, SONET, Optical Networking, TCP/IP, Network Security, and CDMA. |
| TZ-ExpertCom German company offers training in cellular networks, computer networking, and telecommunication protocols. |
| University_of_Pittsburgh_Telecommunications_Program University program offering both Master of Telecommunications and Telecommunications Ph.D. degrees. |
| University_of_Wisconsin_Madison Telecommunications courses for continuing education. |
| Web_Customer_Services Provides materials aimed at furthering public knowledge of the telemarketing industry. |
| Wire_Rap,_LLC Specializes in providing onsite, customized AT&T Route It! training. Also offers consulting and outsourcing services. |
| Bestprocess_com Provides Baldrige, TQM and ISO professional services and ISO (benchmark) process model templates, training and assessments. |
| BVQI Formed in 1988, BVQI is accredited by 30 accreditation bodies, and has assisted with over 50,000 certifications with ISO 9000 and other equivalent standards. |
| Certification_International An independent certification body offering audit and certification services across a number of ISO standards. |
| DNV_Certification A world-wide registrar for certification of ISO 14001, ISO 9000, QS-9000, and a number of other standards and protocols. |
| Enlar_Compliance_Services,_Inc_ ISO 14000, 14001 engineering and legal consultants for environmental, safety and health management systems, program certification, training and gap audits. |
| The_Glossary_of_International_Standards A reference site for those seeking the title of international standards, or seeking to establish the appropriate standard for a particular topic. |
| Hartnett_Consulting Training in basic and intermediate SPC, ISO 9000, QS 9000, D1-9000/AS-9000, ISO 14000, advanced quality systems, and printed circuit assembly. (Milford PA) |
| The_ISO_Quality_Forums A series of interactive forums for ISO standards, including ISO 9000, ISO 17799 and ISO 14000 |
| Japanese_Standards_Association The JSA actively participates in ISO and IEC projects to develop international standards. It directly and indirectly supports the activities of both these international standardizing bodies |
| NSAI,_Inc_ Provides industry in the US, Canada, Mexico, Central and South America with a full range of services relating to standards and certification. |
Offers call center solutions, live phone answering service, voice mail, appointment scheduling and fax broadcast. Unicom began servicing its first clients in 1990. It is an organization of people whose total commitment is focused on providing a "newwave" of communication technologies that exist today and those that will be upon us in the "near" future. Our clients come to us on the referral of current clients, service bureaus in the communication industry or through our presence on the internet. Providing services from simple messaging to complex technical and customer service responsibilities, Unicom specializes in voice/data communications, live phone answering service, inbound call center and its integration within a corporate setting. We have a demonstrated track record in understanding "specialized" needs and in identifying the appropriate technologies and services to support present and future objectives. Located in Chicago, Unicom's clients are regional, national and international in scope and activity. We offer call center solutions. Our clients underscore a prerequisite concern - that Unicom agents always perform as though we are in their offices and represent them as members of their staff - thereby providing extended service. The plea: "More time" The challenge: to make each working moment be as productive as possible The result: Reaching and maintaining your strategic goals. On our answering services, confirmation is voice recorded, thereby assuring accurate intake at the call center . When you are a decision maker...of any size business, corporation, institution or industry No matter the arena...medical, financial, legal, communications, service, real estate, transportation, entertainment, academic Telecommunications technology.. is an essential partner in attaining your strategic goals, IF... you are aware of the options available to you & IF... you understand how to utilize each for maximum benefit Take a moment to review these basic services. Let us know needs. We will work with you to define the options best suited for you and endeavor to implement them. We offer conference call capabilities. 
Provides inbound call center, live operator, answering services, conference call and email to fax. Communications based in inbound calls to your organization. Immediate agent response to your callers. Information and data is taken directly from your caller and entered into your customized intake form. Procedures are followed as delineated by your protocol. The information taken from the caller is repeated back to the caller by the agent prior to disconnect, with the caller on the line, the confirmation is voice recorded, thereby assuring accurate intake. Complete documentation of the intake and dispersal accompanies every call and transaction. We also feature voice mail live operator and fax broadcast services. Time and description of every action taken by the agent is attached to the intake. Whether it is perceived as an inconvenient disruption of regular activity, or an event causing physical destruction, the effect is the same - standard operating procedures are at best fractured or at worst totally obstructed. At Unicom we anticipate a wide range of communication disruptions and can be ready for disaster recovery . The plan must be practical and accommodate modifications that can feasibly be made at a moments notice. · 
