| The_Service_Support_Forums Online forums and message board dedicated to service management and customer support. |
| Sitel_Corporation Delivering telephony based customer relationship management solutions and project management. |
| SSI_Partners Offers help in maximizing the revenue and cost savings via remote service offerings. |
| Stream_International,_Inc_ Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions. |
| TelePlaza Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business. |
| UltraFeedback Research consulting firm that aligns organizations with their customers. |
| Unicom_Telecommunications Specializing in order fufillment for each and every business type. |
| Aircom Interactive programmes for corporate CBT, Distance Learning and CPD. |
| Ashmead_Training_Ltd_ Telecom and Datacomm training company. Providing private and public courses on UMTS, GPRS, GSM, VoIP, ADSL, SDL, IP V6, ATM, SDH, SS7 technologies and others. |
| Bazemore_Fiber_Optic_Services Offers custom fiber optic training courses for the DOT, LAN, WAN and CATV industries. |
| BPI_Building_People_Inc_ Provides cold call training. Includes client list and testimonials. |
| C-Jonathan_Lewis_Associates How-to book written for telephone repairs and troubleshooting. |
| Ericsson Provides training on concepts and products to base operators, technicians and engineers. |
| Fiber_Network_Training Fiber optic training and 3M Telecom Systems Division Technician certification with online classes and knowledge/skills testing. |
| GSM_Training Computer based telecommunications courses on GSM training and other wireless technologies |
| Harmon_Technical_Trainers On-site provisioning for Cisco ONS 15xxx products. |
| InterConnect_Communications_Ltd Series of master classes which addresses the training requirements of senior professionals in the communications sector. |
| LIDO_Telecommunications_Essentials Seminars and e-learning with some additional resources. |
| Lightguide_Systems_Inc_ Fiber optics seminars, training, consulting, optical networking, fiber splicing, connectors, and switching. |
| Lightwave_Technology_Corp_ A vast range of short courses in the field of fiber optic engineering. |
| Lucid_Optical_Services_Ltd_ Fibre optics and copper wire training, technical consultancy, testing, and publishing in the UK and Europe. |
| Matsushita_Electric_Corp_ Panasonic telephone system user guide help. |
| McCarty_Associates_Inc_ Offers classroom, on-site and field-training courses in outside plant cable fault locating and transmission testing and installation & repair. |
| Mpirical_Limited Telecom training in umts, gsm, gprs, 3g and wireless along with virtual classroom training worldwide. |
| NBXTraining Online training for 3Com NBX equipment. Includes demonstration and registration information. |
| NetCBT Develops BICSI RCDD, LAN Specialist, and Outside Plant study aids along with Wireless LAN, Gigabit Ethernet, DSL, networking and network cabling self paced training courses. |
| Optimal_Connections,_LLC Provider of call center training and services. Including online web based surveys, marketing and competitive research, and helpdesk set-up, assessment and certification. |
| Pearson_Technologies_Incorporated Specializes in fiber optic communication technologies used to replace wire. |
| Protection_Technologies_Inc_ Training and seminars for telephone, power, and PCS engineers and installers dealing with the effects of ground potential rise (GPR) and lightning on communication circuits. |
| PTT Provides off-the-shelf interactive e-learning courses delivered online or on CDROM. Courses available include SDH, ATM, IP networks, ISDN, Optical fibre, and telecoms principles. |
| The_Resource_Center Wide selection of help desk, call center, CRM and customer satisfaction training seminars, certifications, books and videos. |
| RWM_Fiber_Optics Fiber optic career training for industry. |
| Tech_Talk_Bulletin_Board Telephone repair, tech support and programming help bulletin board, covering all major brands with additional resources. |
| Telecom_Training_Systems_Inc_ Telecomunications training and consulting. |
| Teracom_Training_Institute Seminars, videos and tutorials on telecom, data communications, IP, networking and security, geared to non-engineering professionals. |
| Tonex Developed a number of self-paced, multimedia and web-based telecom course programs available on the Web and CD-ROM. |
| TPG_Training Provides training in telecom and datacom disciplines through distance learning and on-site methods. Includes a list of courses, glossary, and self-tests. |
| TRA Provides telecom training through classroom, web-based, and CD-ROM venues. Topics include Emerging Technologies, 3G Wireless, ATM, VoIP, SONET, Optical Networking, TCP/IP, Network Security, and CDMA. |
| TZ-ExpertCom German company offers training in cellular networks, computer networking, and telecommunication protocols. |
| University_of_Pittsburgh_Telecommunications_Program University program offering both Master of Telecommunications and Telecommunications Ph.D. degrees. |
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