| KR_Consulting Management consulting firm for help desks and customer support centers. |
| Maconomy Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries. |
| Mason_Consulting Offers customer relations management and professional customer support services. |
| PeopleLink_eCommunity Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business. |
| Pivotal_Corporation XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand |
| Platinum_Rule Learn more about how charismatic you are and how charisma affects you personal and professional success. |
| SafeHarbor_Technology_Corp_ Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web. |
| The_Service_Support_Forums Online forums and message board dedicated to service management and customer support. |
| Sitel_Corporation Delivering telephony based customer relationship management solutions and project management. |
| SSI_Partners Offers help in maximizing the revenue and cost savings via remote service offerings. |
| Stream_International,_Inc_ Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions. |
| TelePlaza Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business. |
| UltraFeedback Research consulting firm that aligns organizations with their customers. |
| Unicom_Telecommunications Specializing in order fufillment for each and every business type. |
| Aircom Interactive programmes for corporate CBT, Distance Learning and CPD. |
| Ashmead_Training_Ltd_ Telecom and Datacomm training company. Providing private and public courses on UMTS, GPRS, GSM, VoIP, ADSL, SDL, IP V6, ATM, SDH, SS7 technologies and others. |
| Bazemore_Fiber_Optic_Services Offers custom fiber optic training courses for the DOT, LAN, WAN and CATV industries. |
| BPI_Building_People_Inc_ Provides cold call training. Includes client list and testimonials. |
| C-Jonathan_Lewis_Associates How-to book written for telephone repairs and troubleshooting. |
| Ericsson Provides training on concepts and products to base operators, technicians and engineers. |
| Fiber_Network_Training Fiber optic training and 3M Telecom Systems Division Technician certification with online classes and knowledge/skills testing. |
| GSM_Training Computer based telecommunications courses on GSM training and other wireless technologies |
| Harmon_Technical_Trainers On-site provisioning for Cisco ONS 15xxx products. |
| InterConnect_Communications_Ltd Series of master classes which addresses the training requirements of senior professionals in the communications sector. |
| LIDO_Telecommunications_Essentials Seminars and e-learning with some additional resources. |
| Lightguide_Systems_Inc_ Fiber optics seminars, training, consulting, optical networking, fiber splicing, connectors, and switching. |
| Lightwave_Technology_Corp_ A vast range of short courses in the field of fiber optic engineering. |
| Lucid_Optical_Services_Ltd_ Fibre optics and copper wire training, technical consultancy, testing, and publishing in the UK and Europe. |
| Matsushita_Electric_Corp_ Panasonic telephone system user guide help. |
| McCarty_Associates_Inc_ Offers classroom, on-site and field-training courses in outside plant cable fault locating and transmission testing and installation & repair. |
| Mpirical_Limited Telecom training in umts, gsm, gprs, 3g and wireless along with virtual classroom training worldwide. |
| NBXTraining Online training for 3Com NBX equipment. Includes demonstration and registration information. |
| NetCBT Develops BICSI RCDD, LAN Specialist, and Outside Plant study aids along with Wireless LAN, Gigabit Ethernet, DSL, networking and network cabling self paced training courses. |
| Optimal_Connections,_LLC Provider of call center training and services. Including online web based surveys, marketing and competitive research, and helpdesk set-up, assessment and certification. |
| Pearson_Technologies_Incorporated Specializes in fiber optic communication technologies used to replace wire. |
| Protection_Technologies_Inc_ Training and seminars for telephone, power, and PCS engineers and installers dealing with the effects of ground potential rise (GPR) and lightning on communication circuits. |
| PTT Provides off-the-shelf interactive e-learning courses delivered online or on CDROM. Courses available include SDH, ATM, IP networks, ISDN, Optical fibre, and telecoms principles. |
| The_Resource_Center Wide selection of help desk, call center, CRM and customer satisfaction training seminars, certifications, books and videos. |
| RWM_Fiber_Optics Fiber optic career training for industry. |
| Tech_Talk_Bulletin_Board Telephone repair, tech support and programming help bulletin board, covering all major brands with additional resources. |
T: +44 (0) 28 9022 7777
E: info@the-gem.com
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gem was established in 2000 and is a privately owned outsource contact centre based in Belfast. Over the years we have established an enviable track record....
When you take up a job at gem, you can expect to work as part of a team. We believe it is important to bring out the best in all of our staff so you will face exciting challenges....
When gem was established, we initially set ourselves apart from traditional call centres by specialising in the delivery of quality email management solutions....
Client Sectors
gem Lean Seminar - Thursday 15th January 2009As the New Year begins many companies will be examining their strategy for the future success of the business. With this in mind, gem invites you to its Lean Seminar...
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